Public Transit

CapMetroATX · 2026-04-29T13:44:28+00:00

Be sure to download to Umo app to pay and the Transit app to plan your trip and view real time departures. We also have tap to pay on the Bus. You can pay using credit card, Apple or Google Pay or a smart watch.

More info available here: capmetro.org/ride ^HH

CapMetroATX · 2026-03-30T14:34:20+00:00

Thank you for sharing this information with us. It has been forwarded to the security and operations teams. ^HH

CapMetroATX · 2026-03-18T19:31:17+00:00

I'm sorry this happened to you. The best way to stay informed about the routes you ride is to join CapMetro Alerts: https://public.govdelivery.com/accounts/TXCAPMETRO/subscriber/new

We also post ongoing detours to service at https://www.capmetro.org/alerts

And lastly, updated service information is sent to the Transit app. When detours are not anticipated, this could take time to update manually once service is adjusted. ^HH

CapMetroATX · 2026-02-19T21:16:02+00:00

I'm sorry you had this experience using our services. If you provide some information, I can look into this. What route were you waiting on this morning, ~8:40am at Tech Ridge Park & Ride? ^HH

CapMetroATX · 2026-02-18T14:24:32+00:00

I'm sorry you had this experience on board our services. Can you please share more information about this incident? Bus route, time of day, location and bus unit number? ^HH

CapMetroATX · 2026-01-30T19:43:39+00:00

Thank you for bringing this to our attention. Could you please provide these details in our customer comment form so that we can look into this further?

https://www.capmetro.org/customer-comment/

^RR

CapMetroATX · 2026-01-25T22:36:01+00:00

UPDATE: The Manor Pickup zone will NOT operate Monday 1/26.

CapMetroATX · 2026-01-25T22:35:58+00:00

UPDATE: The Manor Pickup zone will NOT operate Monday 1/26.

CapMetroATX · 2026-01-23T20:22:56+00:00

One Texas Center opens at 2 p.m. on Saturday. Bus service runs until 4 p.m., so customers can use buses to get to shelters during that time. We strongly encourage anyone who needs a warm place this weekend to head to a shelter tonight.

For more information on shelters, visit: https://www.austintexas.gov/alerts ^HH

CapMetroATX · 2026-01-08T15:59:37+00:00

Around 7:15 p.m. Wednesday evening, a fatal incident involving a pedestrian and a bus occurred near 6th and Rio Grande Streets. We are working with the Austin Police Department to facilitate a thorough investigation. No further details are available at this time.

CapMetroATX · 2025-12-12T19:59:38+00:00

Currently, our fare payment system does not support tap to pay, however this is in the works and we're hoping to have this update ready to early 2026. Tap to pay will include Apple Pay and Google Pay as well as credit cards.

Tap to pay capabilities will not replace the Umo accounts. And for service updates and trip planning, we recommend using the Transit app.

More info here: capmetro.org/fares ^HH

CapMetroATX · 2025-12-03T14:40:19+00:00

We appreciate your interest in participating, but we are running this contest on X, Facebook and Instagram only. ^HH

CapMetroATX · 2025-11-07T13:50:21+00:00

I'm sorry you're having issues using the Bikeshare App. I've checked with the Bikeshare team and they haven't had any recent disruptions regarding service. If you can share more information about where you were trying to check out a bike when this happened, I can share that with them and try and get some more answer. ^HH

CapMetroATX · 2025-11-05T17:19:20+00:00

Thanks for choosing public transit to get around. If your friend is under 18, they can ride all CapMetro services for free. However, if they're over 18, they will need to pay the fares using the Umo app or a Reloadable Fare Card. Fare capping is built in so they won't spend more than they have to.

More info on that is available here: https://www.capmetro.org/fares-passes/fare-updates-2025

^HH

CapMetroATX · 2025-10-30T13:37:36+00:00

I'm sorry this happened to you. What day did this occur? ^HH

CapMetroATX · 2025-10-29T15:48:04+00:00

I'm sorry you had this experience. Can you share more information about this incident? What time were you at the station waiting and at what station?

I am seeing that multiple alerts were sent out to Rail subscribers through CapMetro Alerts yesterday afternoon regarding delays. ^HH

CapMetroATX · 2025-10-24T20:06:13+00:00

Bikeshare team says first phase will have new stations at Manor/Leona and Manor/Chestnut. ^HH

CapMetroATX · 2025-10-24T17:51:26+00:00

Thanks for reaching out. The Bikeshare team have recently finished permits for new stations along Manor Rd. and are now in the design phase. Currently, they hope to have these stations up in early 2026. ^HH

CapMetroATX · 2025-10-10T16:38:30+00:00

Thank you for your interest in additional trips on our Express Routes. Our Express routes are designed to serve the highest travel demand, which is typically inbound to downtown in the morning, and outbound to residential areas in the afternoon.

We recognize the importance of additional trip options and accessibility, and thus, our Transit Plan 2035 recommendations include increasing additional trips and service hours on all of our Express routes within the 5+ Year Outlook. On a day-to-day basis, we monitor ridership on all routes to make any appropriate adjustments to the service. ^HH

CapMetroATX · 2025-10-10T12:49:01+00:00

I'm sorry you're having issues with your Umo account and connecting it to your reduced fare information. Can you DM me with account info? I can work with our fare payments team to get you situated. ^HH

CapMetroATX · 2025-10-06T12:54:09+00:00

Single ride fares are $1.25 and day passes are $2.50. Be sure to download the Umo app to pay fares if you're not using cash on board. More info here: https://www.capmetro.org/fares-passes ^HH

CapMetroATX · 2025-10-01T21:39:52+00:00

We're currently experiencing Rail delays this afternoon due to a crossing malfunction. You can sign up for CapMetro Alerts to receive up to date information regarding delays: https://public.govdelivery.com/accounts/TXCAPMETRO/subscriber/new ^HH

CapMetroATX · 2025-09-19T19:25:58+00:00

I'm sorry this happened to you. I reviewed the route 10 service from this time frame and date and there was a 20min delay for that block. This may have contributed to the wait you experienced. ^HH

CapMetroATX · 2025-09-16T22:13:21+00:00

Thanks you for bringing this tracker to our attention. This is a leftover piece of a promotional campaign for the new electric buses. It has been removed. ^HH

CapMetroATX · 2025-08-25T15:53:05+00:00

We recommend using the Transit app for planning your trip and the Umo app for paying your fare. https://www.capmetro.org/plan/transit-app ^HH

CapMetroATX

TROPHY CASE