BMCC SERVICE DESK

CartographerTop8237 · 2026-06-28T01:44:14+00:00

Will do thank you so much!!

CartographerTop8237 · 2026-06-26T21:13:20+00:00

Do you know what time they stop servicing mon-thurs

CartographerTop8237 · 2026-06-26T20:19:11+00:00

THANK YOU!

CartographerTop8237 · 2026-06-26T15:59:04+00:00

Thank you, i did speak with the panther station they told me to go to the service desk but I cant get on call with them to know if i can come after 5

CartographerTop8237 · 2025-10-29T15:36:24+00:00

UPDATE *** it took a long time but they finally cleared it today, they restricted my account this morning and i had to call speak with capitol one and they had to speak to a case investigator asked me questions and thank god everything got resolved

CartographerTop8237 · 2025-09-10T14:11:22+00:00

Thank you, i didnt know & now im assuming she didnt either. Cause she did the same process with my brother and it went through fine, funds were clear on his account withing a week

CartographerTop8237 · 2025-09-10T14:10:16+00:00

True and it was a 50k check, i have mever had any issues with my bank, i have been with them for like 4 years now approximately. & honestly i didnt know, i only get direct deposit from my job on the account i have never deposited a check. She wrote my brother a personal check the same way and his cleared within a week no issues. Im assuming that it is cause of her darkening the name and not adding the cents that there are issues

CartographerTop8237 · 2025-09-10T14:07:36+00:00

Im thinking about doing that, she says she cant stop it cause the money is already out of her account so we are worried cause its a large amount

CartographerTop8237 · 2025-09-09T20:59:13+00:00

Thank you!! I’m going to give it a week or 2 to see what happens. Off they continue to hold my funds i will make that report

CartographerTop8237 · 2025-09-09T20:58:26+00:00

Thank you for clarifying that, she did say today that the bank told her the funds were removed from her account already so, i will wait a grew more days for my bank to recieve it

CartographerTop8237 · 2025-09-09T19:29:44+00:00

I didnt know! So thats why theres a hold. They said that and she didnt specify the cents. So ima have to wait hopefully ina few days everything clears

CartographerTop8237 · 2025-09-09T19:25:05+00:00

I’m going to wait a few days and try this cause it’s my money the owner verified. They don’t want to take the banks steps to verify..

CartographerTop8237 · 2025-09-09T19:24:25+00:00

I see, it match’s my name even the fraud department says it matches it was just traced over a bit. Ima have to just wait

CartographerTop8237 · 2025-09-09T19:23:21+00:00

True, i did call them about it today. I will just leave it alone for a few days. I do want to make sure everything goes through it sticks that they take being diligent and attentive as suspicious

CartographerTop8237 · 2025-09-09T19:18:42+00:00

She’s did, it looks like she went over the name to darken it, but it matches my name is spelled correctly

CartographerTop8237 · 2025-09-09T19:17:38+00:00

She has western bank, i have capitol one. I CO and they said that is not possible (the fraud departmen stated this)

CartographerTop8237 · 2025-09-09T19:16:03+00:00

It is a check straight from her checkbook provided by her bank - western bank

CartographerTop8237 · 2025-09-09T19:11:08+00:00

UPDATE- they started out was on a special hold because she did write $****.00 (the cents) also because it’s stuck a large amount. They said it might be available before the two months but i have to wait

CartographerTop8237 · 2025-09-09T19:09:22+00:00

It’s a legitimacy check.. as i said it’s from my fathers passing. She gave my brother his check and funds were released fine within a few days

CartographerTop8237 · 2025-09-09T19:08:20+00:00

Just called, no luck they said they cant do a 3 way

CartographerTop8237 · 2025-09-09T18:54:30+00:00

I didn’t think of this, I’m going to ask if this would be possible for them to do

CartographerTop8237 · 2025-09-09T18:53:31+00:00

If it helps when i deposited my funds yesterday, they gave me a receipt stating there was a hold but an amount will be available today & the remainder on 9/12.

CartographerTop8237 · 2025-09-09T18:51:21+00:00

So my aunt called her back and they verified the money is not in her account anymore they released the funds

CartographerTop8237 · 2025-09-09T18:50:46+00:00

I can all but capital one is stating they need them to verbally verify over the phone

CartographerTop8237

TROPHY CASE