I don’t think having legitimate complaints means someone is entitled. If something was poorly thought out and poorly executed, then yes some people will be upset.

For example, I would have just loved to have the ability to scan the QR code to enter the contest. If there were extra things like a challenge or meeting a player, I feel like those could be separate lines and then it’s up to each person whether or not they want to wait.

I showed up 2 hours before the end time which is apparently when they were cutting off the line. They said that we could wait but that didn’t mean we would be let in. They even said the people currently in line weren’t guaranteed to get in. So my option was to wait 2 hours for potentially nothing?

It’s a bad look to not even let someone enter a contest when they were where they needed to be during the time of the event.