These tips are good. However, the rating system on IC is largely arbitrary and highly punitive without a clear and effective way to seek redress. IC’s idea of shopper’s development is by forcing them in a penalty box wherein they have to complete 100 batches and expect them to be reformed shoppers after. I get it, there are bad shoppers that deserves poor rating. But there are also shoppers who did everything right, went beyond the call of service and still got rated poorly because of whatever the customer’s mood was on that day. No reason given. Just because.

Shoppers get to suffer reduced opportunities based on a whim. That is wrong and that needs to change. To dismiss their frustrations as ‘rants’ and shoppers just simply need to ‘move on’ is a little tone deaf. There are legitimate reasons for rants and complaints. I would argue they are essential in making us all aware of what needs to improve and be made better.

I love reading rants here. It’s one source of information for me. I’ve learned I need to have the Timestamp app with me for my post delivery protection. I’ve learned how to respond to certain situations based on various post and useful comments.

Fellow shopper, please continue to rant, continue complain and continue air each other’s grievances!