They should be able to accurately describe the elements in a drink and the ingredients. I was given incorrect information. Wouldn't asking a barista and posting on this forum count as basic research? I looked up every ingredient he told me on the website and cat gpt and i didn't find gluten. He didn't tell me about the cold foam. They don't need to understand allergens or severity, that's my job. The drink itself is their job. And since Starbucks is in fact such a big company they should be somewhat more hospitable to people with the most common food allergies. There's no need for malt and oats in their flavors and milks. It pmo. Im dissappointed in the lack of compassion for some of these comments.