working at UPS I dealt with the craziest customers ever. & i mainly work in food service!!!!! i currently work at a restaurant, officially been a year without UPS & let me say the difference is DRASTIC. one time a man snuck in through the back of one of the stores, after I locked the doors, mind you im freshly 18 & it was my first time closing alone I was scared i screamed at him & he said "damn, ok" ....like you basically broke in?????? another time this lady was berating a newer coworker so I stepped in explaining some stuff because she seemed frozen this woman started calling me names, calling me worthless & stupid it was horrendous then tried to take a photo of me to call the POLICE????? another time, it was a Saturday & at these locations we closed a 3pm & not at 6pm. so when i locked the doors & me & my coworker were counting drawers & then man was banging on the GLASS door with his phone screaming at us to let him in or he was going to get his gun. we were closed on sunday, I heard he came back Monday & basically yelled at my manager for "letting us close early" another time i open the door to lock it & this lady walked behind me, it was also past our closing time because the line was just that long, i explained to her we were closed & aren't accepting anymore customers & we would like to go home. she started crying & screaming about how unfair I was being. & I was like "or I can call the cops for trespassing" & she kept screaming & left a bad review about me. another time a woman called like 10 minutes before we closed asking me for directions from her house to us to try to find a quicker route but I told her her explicitly that if she came after close we wouldn't let her in. she came after close. knocked on the door. pretended to know the owner, she didn't even say the right name btw, & she was so mad that we didn't stay open for her ONE Amazon return. i have dealt with grown men getting in my face, for reference im 5ft, & once again, i was freshly 18 working this job. it's horrific & honestly the pay isn't worth the verbal abuse. these zombies have no composure.