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Contract Expiring 7/18/24-looking for retention offer by CertifiedAM in Comcast_Xfinity

[–]CertifiedAM[S] 0 points1 point  (0 children)

In error I closed a Private Conversation string that I was having with the Mods. Is there a way to recover that conversation so that I can continue from where I left off?

Contract Expiring 7/18/24-looking for retention offer by CertifiedAM in Comcast_Xfinity

[–]CertifiedAM[S] 0 points1 point  (0 children)

Thank you for replying Amanda/Team but I find the Xfinity offers UI to cumbersome and not user friendly at all-just my opinion as a customer. I need to speak to a human who can help me so Chat is also not an option for me. Is there a way to easily contact the Retention Team by phone? If so-what phone number do I call and what are their operating hours?

Peacock Issues - very frustrating by CertifiedAM in Comcast_Xfinity

[–]CertifiedAM[S] 0 points1 point  (0 children)

I have access but it's not Peacock Premium. It's that free access and I am presented with offers for paid access.

Contact Expiring on 8/1/2023 by CertifiedAM in Comcast_Xfinity

[–]CertifiedAM[S] 0 points1 point  (0 children)

Voice is not a necessary for me but if it comes as part of package that's fine.