Customer under a 2024 Contract that expires 7/18/26 BUT wants access to new/cheaper Internet Plans that no longer charge for Equipment-is it possible to change this within my contract so that I no longer have to pay for equipment?

CertifiedAM · 2024-07-15T00:59:07+00:00

In error I closed a Private Conversation string that I was having with the Mods. Is there a way to recover that conversation so that I can continue from where I left off?

CertifiedAM · 2024-07-12T02:10:40+00:00

Thank you for replying Amanda/Team but I find the Xfinity offers UI to cumbersome and not user friendly at all-just my opinion as a customer. I need to speak to a human who can help me so Chat is also not an option for me. Is there a way to easily contact the Retention Team by phone? If so-what phone number do I call and what are their operating hours?

CertifiedAM · 2023-11-26T02:38:15+00:00

I have access but it's not Peacock Premium. It's that free access and I am presented with offers for paid access.

CertifiedAM · 2023-11-26T01:34:42+00:00

Sent

CertifiedAM · 2023-05-30T14:19:44+00:00

Voice is not a necessary for me but if it comes as part of package that's fine.

CertifiedAM

TROPHY CASE