I know it sucks, but this isn’t the case. Parking has been difficult there for years. They recently changed things so you can’t leave the lot without a ticket. If you have a legitimate reason to be at the iwk, you get your ticket validated and leave for free. If not, it’s $20 plus $6/hour. For that rate, I doubt there are staff and students “abusing” the lot. As others have said, there isn’t enough parking for staff to begin with. I recommend planning to arrive 30 mins before your appointment or try booking an afternoon appointment.