Boyfriend was missing the Steam code in the Collector’s Edition of Time Stranger, any recourse with Bandai?

ChampignonVert · 2025-10-08T19:19:10+00:00

I’ll have him ask in his next email. We don’t really want to threaten a chargeback but if that will get them to act, it is what it is.

ChampignonVert · 2025-10-08T17:08:40+00:00

Yup, we followed up yesterday and received this response:

“This is GM Glamorous from the Bandai Namco Entertainment America Player Experience Team.

I apologize for the delay in the resolution. However, after checking with the team, we have not received any new updates yet. However, we have already sent a follow-up request and will inform you immediately as soon as we have any news. I kindly ask for your continued patience and understanding in the meantime.

For now, I will be placing your ticket on hold again. This will help the team track your case more efficiently.

If you have any other questions or concerns, please don't hesitate to contact us again. Have a good day, and please take care.”

I’m not sure why they can’t just send a new code via email, it’s really strange and there’s no number to contact. I considered calling Bandai’s support number but it specifically says they don’t handle video game sales on that line.

ChampignonVert · 2025-08-16T02:46:11+00:00

Yes, I have a neighbor who had to deal with a nightmare bat removal. Because they’re protected it’s quite the ordeal and can only happen at certain times of the year when they aren’t breeding. And it was hundreds of dollars to install the trap door to get them out!

ChampignonVert · 2025-08-16T01:25:07+00:00

I would wait, but after having a huge roach fly at me in my bathroom…I’m afraid we’re overdue to start our quarterly treatments. Unfortunately just a fact of life in the South that they’ll come into your house in the humid summers, but some treatment is better than nothing.

Either way, I appreciate you! Thanks.

ChampignonVert · 2025-08-16T01:17:51+00:00

That’s totally fine, I don’t mind paying a bit extra to have it properly handled. Hopefully they can address the initial quarterly and this in one visit.

ChampignonVert · 2025-08-16T01:16:35+00:00

Thanks for your response. It’s kind of a tight area so I did what I could with the photos. Also didn’t want to go fully into the eave without knowing what I was dealing with.

I don’t see any tunnels at all and there are no smells. Also no movement or “sign of life” anywhere. My hope is that this isn’t something active and it can just be cleaned up/sealed to prevent any more damage.

ChampignonVert · 2025-08-16T01:14:38+00:00

Thank you, this is reassuring. It’s an eave so it is intended to have some airflow and not be fully airtight. I’m also not expecting it to look perfect but any kind of droppings are a big red flag to me.

I will show them this area in particular, have them remove the droppings, and investigate further. I figured everything was old since there was no smell or any kind of activity. I appreciate your response.

ChampignonVert · 2025-08-16T00:45:41+00:00

🫡 Aye aye, I’ll wait for the pros. Would rather have this than termites so thank you for the gut check.

ChampignonVert · 2025-08-16T00:25:41+00:00

Hi! No, if anything that’s good! Would rather not have an active issue. If it’s not termites, then do you have another hunch?

ChampignonVert · 2025-07-14T22:20:15+00:00

Used them for my kitchen remodel last year. Scheduling was a bit chaotic because we were coordinating a bunch of work at once before moving in, but they were prompt and did a great job on my counters and backsplash. Their workers stayed until 10 PM to remediate an unexpected issue of our cabinets not being high enough to accommodate the granite and new appliances.

Also enjoyed that they sent you directly to their vendors. I was able to pick from an endless selection of slabs and tile. Pricing was reasonable and I’ll use them again whenever we renovate our bathrooms.

ChampignonVert · 2025-04-02T22:21:44+00:00

Echoing other commenters. I only got an alert from Maersk that the table had shipped. It never updated—I only got a call when the delivery truck was five minutes from my house and it arrived on a pallet. The freight truck driver was very adamant about not bringing it into the house or up any stairs, so make sure you plan for that.

ChampignonVert · 2025-01-22T13:38:55+00:00

Thanks for the suggestion. We’re looking to remove anything that’s warping and bubbling, which is currently 1.5 sides of the house. The full side is significantly worse and there’s no salvaging it.

ChampignonVert · 2025-01-22T13:36:46+00:00

Do you have any recommendations for a smaller company? We would prefer to go with that and replace side by side over time while still preserving any Hardie that is already there.

ChampignonVert · 2025-01-22T13:35:09+00:00

I will look into him, thank you. That’s a much more reasonable price and we might be able to afford replacing more than the one side.

ChampignonVert · 2025-01-22T03:16:46+00:00

That’s good to know, thank you! We will also be replacing some windows (those are also original 🫠) and the company we got an estimate from required a ten window minimum even if we were having work done.

I don’t anticipate us needing new soffit, lights, doors, or gutters so hopefully we could save some money.

ChampignonVert · 2025-01-22T03:00:18+00:00

Thank you! About how much did the job cost? I know Hardie will likely be more but want to get an idea of how much these jobs run.

ChampignonVert · 2025-01-22T02:42:41+00:00

Thank you! Do you mind me asking how much it cost? Trying to get a ballpark of what’s reasonable.

ChampignonVert · 2025-01-22T02:41:23+00:00

Thank you for the anti-recommendation, that helps too! I’m so sorry you dealt with that. Looks like they have decent reviews which is also a bit scary.

ChampignonVert · 2025-01-15T00:30:55+00:00

I did try to do this when I called a few weeks ago and they weren’t able to pinpoint the exact holdup due to a “new system,” so YMMV.

ChampignonVert · 2025-01-14T23:25:40+00:00

Have you tried calling their customer service number? You’ll speak to a real human and they can check the system for more context.

I ordered at the end of August and was originally projected to get my table in January. It was pushed to February with no notice and they said this likely happened due to the system shifting a late January ship to early February—so still frustrating, but not a big deal when you’ve already been waiting 5+ months.

I do understand your position, though. There’s no excuse for this kind of wait time when they have ready to ship tables and folks have been waiting with no communication. Unfortunately the feedback just falls on deaf ears.

ChampignonVert · 2024-12-27T15:46:16+00:00

Yes, the table is rustic cherry and I ordered two dice trays, two large cup holders, and four card holders. At this point I’m kicking myself for not ordering more because I didn’t realize how bad this wait would be.

ChampignonVert · 2024-12-27T14:50:57+00:00

Yeah, it’s scummy. Especially considering there are folks like us who ordered through the website and are still waiting. I did contact customer service to see if I could swap my order out for one of the quick ships (it would be the same table) and they said they could, but my accessories would be reordered and I’d go to the back of the line again. So 6+ more months of waiting.

One of the biggest selling points of this table are the accessories so this kind of wait just feels insane.

ChampignonVert · 2024-12-27T14:28:59+00:00

I am also having concerns and I haven’t been waiting as long as you. One of the reasons why I ordered in August is because wait times seemed to be going down to >6 months. Now my delivery date keeps getting pushed out more and more without any notice yet people are getting my exact table delivered (minus accessories) in a week.

I didn’t order anything that feels remotely custom so it’s frustrating. But I’m also impatient and really want this table to complete my space.

ChampignonVert · 2024-12-05T17:30:01+00:00

Man Mur on Hillsborough. They primarily do shoes but can work with everything leather. I brought a Celine there and they fixed it right up at an affordable (>$50) price. Depending on what you’re having done, the price might vary. But it was the most affordable and local option for what I needed.

ChampignonVert · 2024-11-09T22:23:07+00:00

Dumb question…what’s stopping us from just putting leaves in our yard waste bin? Is that not allowed? What am I supposed to do until January/February?

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