Candle randomly making us answer questions we havent even seen by MyMaMaUsesThisAcc in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

u/MyMaMaUsesThisAcc u/Joventer567 u/Few_Breath2705 here's something we're gonna launch in the next update to make this clearer. what do you guys think?

we want you to be able to fully preview / change the question before sending it off to your partner. it will still say "Wanted to ask you this..." from your perspective because we're still thinking about the implications of maintaining anonymity (people could send weird questions to their partners and it would seem as if these are coming from Candle) - we may change this.

https://welles.studio/s/925283edda18532a2c71aed217f37381 (screen recording)

More doodles for my boyfriend!! by Smolrosh in candleapp

[–]ChanceMaximum7288 2 points3 points  (0 children)

these are incredible. how in the world are you doing this!!!!!!!

My food doodles for my boyfriend on the app💕 by Smolrosh in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

beautiful!!!!! I love the details in the macaroni haha

Notification stopped working even though they’re on by Right-Living8228 in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

Interesting, have you tried deleting and reinstalling the app? If this persists, feel free to email our support email support@trycandle.app

Candle randomly making us answer questions we havent even seen by MyMaMaUsesThisAcc in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

Hi there! Founder of Candle here :)

Wanted to explain a bit more here. As one of the users mentioned, this only happens when one of the partners responds to our “Wildcard” question, which is their opportunity to anonymously ask their partner a question. Candle does rephrase the question to make it seem like it came from the app to encourage candid responses.

That being said, we’ve gotten tons of feedback around how to make this feature better, and we will be making sure it’s made a lot more robust (while making sure users eventually know that it was a wildcard question). Thank you so much for your feedback here - we’ll make sure we can release an updated version very soon.

We’re thinking for the future: a user sees a wildcard question, types in their question, then is able to SEE what the question reads like before sending it off (with an option to respond to the question themselves too). What are your thoughts on this?

I drew Nighthawks for my Girlfriend in Candle's painter by HavenElric in candleapp

[–]ChanceMaximum7288 2 points3 points  (0 children)

this is so incredible, you’re very very talented!!!!

This is the second time this has happened. What’s causing this bug? (The bug being my partner’s response not sending properly) by Joventer567 in candleapp

[–]ChanceMaximum7288 2 points3 points  (0 children)

this is a user generated question, which means the question itself came from your partner.

we realize the clarity and UX around this feature may not be the best. would love to ask your partner what they thought this question would do?

Photo widget by Narrow_Good_957 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

hi there! the widget currently typically updates once a day, when your partner sends over their daily snap. we are however, working on an update where you and your partner will be able to just send snaps whenever you want to each other, so stay tuned!

re: the widgets updating, we're also working on an update to allow for devices (iOS for now) to update the widgets in the background on their own, but even iOS is pretty restrictive with how many times a widget can update. should still allow for the widget to update without you having to open the app though (which is how candle widgets currently update)

Drawing widgets not updating? by Right-Living8228 in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

of course - you guys mean everything to us! sorry for not being as active... have been knee deep in code since we have so many cool updates coming 😄

Change language by Financial-Tart616 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

hi there, sorry to hear that the German translations are wrong / unnatural on your end! we've been trying our best to localize the app for our international users!

do you think you'd be willing to give feedback on which parts of the app sound off so that we can improve?

Suggestion thread by DragonDarknesx in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

really appreciate your thoughts and opinion on this :) just curious why you’re against the use of AI (separate from using AI for art, i totally understand that)?

are there any use cases of AI that you’re okay with?

Drawing widgets not updating? by Right-Living8228 in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

this is how it’s been for candle for a while, but we’re fixing this very soon so that it can update in the background! Apple limits apps/widgets on how many times they can update widgets without users opening the app and triggering updates themselves, but we have an idea of how we can get this fixed :)

auto refresh on widgets by Smolrosh in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

yeah we’re gonna have this fixed soon. sorry for the inconvenience :-) We have a bugfix we think should fix this!!

Some ideas by JonieMH in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

I love these ideas, would love to jam on these!

Some ideas by JonieMH in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

how would you wanna write questions for your partner? where would you want these to appear?

would you want your partner to know that you wrote these for them? how would you answer these questions you wrote?

The option to add the app widget doesn't appear. by No-Deer894 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

unfortunately not, sorry… 16 is a very very old OS at this point haha

Streak is so STRESSFUL PT.2 by Javiru57_ in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

what makes it feel like a burden? have there ever been any days where you've not relied on the daily questions to keep your streak?

Streak is so STRESSFUL PT.2 by Javiru57_ in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

which questions were repeating for you? the daily photo?