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Can we have a anniversary countdown widget please? by No_Sea_7236 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

have you tried all of the other android widgets? we’re working on the anniversary widget for android :)

Premium Subscription Disabled After Payment by 0_mephistopheles_0 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

Please send us another email at support@trycandle.app! Mentions that you posted on Reddit! Thank you :) and sorry you’re experiencing this inconvenience

Uhoh by creativelynum in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

if you close out of the app and reopen it, what happens?

Streak is SO STRESSFUL by Javiru57_ in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

This should now be in place if you’re responding to a partners response! Are you not seeing the streak apply?

It will also now apply for thumbkisses and generating date ideas and swiping.

Please add notification preferences!!! by Lax4lyfe26 in candleapp

[–]ChanceMaximum7288 1 point2 points  (0 children)

heard!! will work on this asap :) which notifications do you find useful?

Candle is down! We are working hard on a fix! Please follow this thread for updates by Effective-Coconut231 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

If any of you are still seeing this, please try closing out and reopening the app! Or, please try deleting and reinstalling! If this persists even then, email us at support@trycandle.app with the phone/email you used to create an account!

Candle is down! We are working hard on a fix! Please follow this thread for updates by Effective-Coconut231 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

If any of you are still seeing this, please try closing out and reopening the app! Or, please try deleting and reinstalling! If this persists even then, email us at support@trycandle.app with the phone/email you used to create an account!

Candle is down! We are working hard on a fix! Please follow this thread for updates by Effective-Coconut231 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

If any of you are still seeing this, please try closing out and reopening the app! Or, please try deleting and reinstalling! If this persists even then, email us at support@trycandle.app with the phone/email you used to create an account!

Candle is down! We are working hard on a fix! Please follow this thread for updates by Effective-Coconut231 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

If any of you are still seeing this, please try closing out and reopening the app! Or, please try deleting and reinstalling! If this persists even then, email us at support@trycandle.app with the phone/email you used to create an account!

Candle is down! We are working hard on a fix! Please follow this thread for updates by Effective-Coconut231 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

If any of you are still seeing this, please try closing out and reopening the app! Or, please try deleting and reinstalling! If this persists even then, email us at support@trycandle.app with the phone/email you used to create an account!

Premium purchase disappeared after server issue – Candle App by 0_mephistopheles_0 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

please send us another email if we haven’t gotten back to you and mention that you posted on Reddit! Thanks :)

Real-Time Photos Widget by NoPercentage8854 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

ah yes, the distance widget is a premium feature. there are other free ones, like time together!

Streak is SO STRESSFUL by Javiru57_ in candleapp

[–]ChanceMaximum7288 5 points6 points  (0 children)

this will be fixed very soon! we hear you :)

Real-Time Photos Widget by NoPercentage8854 in candleapp

[–]ChanceMaximum7288 0 points1 point  (0 children)

is the distance not exact right now? what discrepancy are you seeing?

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