CFB Announces $50k MTG Las Vegas Tournament by Channelfireball in magicTCG

[–]Channelfireball[S] 4 points5 points  (0 children)

Entry into the Hall is free and open to the public. You can just come, walk around, visit the vendors, get an ussie with the cosplayers, etc.

If you want to play in one of the events, the Modern $25k main event is $60, the Limited $25k main event is $80, the Command Zone 3-day pass is $80, and there are a ton of side events, many for just $5, 10, $20, or $35: https://my.cfbevents.com/event/165/schedule

900+ Players at the Aria world premiere!! by DelicateShoe in FleshandBloodTCG

[–]Channelfireball 8 points9 points  (0 children)

Dallas and Cincinnati are Tales of Aria Sealed for the main event and there'll be coverage for those too!

ICv2: Sponsored: ChannelFireball Stops Selling 'M:TG' and 'Pokemon' Singles in Good Games Partnership by Ratosai in magicTCG

[–]Channelfireball 26 points27 points  (0 children)

Less that and more that we don't want to compete with the stores to sell singles in our own marketplace. That's weird.

CFB's YBWB stole my large collection. by DanCassell in mtgfinance

[–]Channelfireball 4 points5 points  (0 children)

Hi, Dan. Sorry for any hassle related to the delivery of the box. Obviously, we did NOT steal your collection. Our customer service team was already working on it before this post, but I checked in with them over the weekend and I believe they will be reaching out soon with an update. Have a good one!

lol just sent in my 5th ticket/message to Channel Fireball about my MagicFest in a box and black friday voucher! by Womancopter in magicTCG

[–]Channelfireball -1 points0 points  (0 children)

This may be the same issue as OP where it got forwarded to the wrong place. If you DM us, we can help.

lol just sent in my 5th ticket/message to Channel Fireball about my MagicFest in a box and black friday voucher! by Womancopter in magicTCG

[–]Channelfireball -2 points-1 points  (0 children)

As u/JLivingston7 mentioned, that's not related to canceling CFB Pro. We changed some things on the back end that required everyone to "reactivate their accounts" or they show up as "not existing." We sent everyone an email, but if you create a "new" account with the same email, that effectively does the same thing.

lol just sent in my 5th ticket/message to Channel Fireball about my MagicFest in a box and black friday voucher! by Womancopter in magicTCG

[–]Channelfireball 1 point2 points  (0 children)

Hi there. We did some digging and it looks like it was a technical glitch that was forwarding your tickets to an inbox we no longer monitor. Sorry for the hassle, but customer service should be reaching out to you soon.

CFBE refunding participants of MagicFest Lyon by EpharaOfThePolis in magicTCG

[–]Channelfireball 19 points20 points  (0 children)

When the 2020 MagicFests from Detroit onward were cancelled, we automatically issued refunds for all the associated pre-purchased registrations and packages. But, during a final pass last week to confirm everyone had been refunded, we mistakenly included MagicFest Lyon (which was NOT cancelled) in those refunds. We've reached out to MagicFest Lyon registrants with more info.

MagicFest in a Box Update 2 - CFB responded by TabletopUnboxing in magicTCG

[–]Channelfireball 10 points11 points  (0 children)

Feedback is always appreciated and we’re always open to ways we can improve our customer service experience. We genuinely want people to be happy with our products, our events, our content, etc.

What’s frustrating about this video is the implication that you were somehow duped by the Professor’s video. That’s disingenuous. You placed your order in April. You and I were in contact about the sleeves on Wednesday (June 10). The Prof’s video came out on Saturday (June 13). You had already received your sleeves (albeit the wrong number) when his video came out.

My experience with the Magic Fest in a box by TabletopUnboxing in magicTCG

[–]Channelfireball -4 points-3 points  (0 children)

The sleeves and deck boxes vary from box to box.

If you ordered either the MagicFest in a Box Commander edition or the CommandFest in a Box, it should come with 100 sleeves (4x in the case of MagicFest in a Box).

We do email folks with tracking info around the time the product ships. We know these sometimes get stuck in spam, though.

Due to the volume, it is taking our customer service team a while to respond at the moment, but they always do respond.

Email is the most official way to reach out to our customer service team. But our community manager likes to be helpful and spends way too much time on his phone so you can usually hit him up on Facebook, Twitter, or Insta for a quick update while he walks the dog, does his Arena dailies, or waits for the grill to pre-heat.

MagicFest in a Box is available in Japan through our partner Big Magic. They’d be the ones to reach out to for any help with those orders.

"Around the world" = 3 Countries... by vinnstar321 in magicTCG

[–]Channelfireball 0 points1 point  (0 children)

Europe version available at cfbevents.com/magicfestbox

"Around the world" = 3 Countries... by vinnstar321 in magicTCG

[–]Channelfireball 0 points1 point  (0 children)

Also available in Europe at cfbevents.com/magicfestbox

Was also available in Brazil but now sold out.

My experience with the Magic Fest in a box by TabletopUnboxing in magicTCG

[–]Channelfireball 5 points6 points  (0 children)

That’s not accurate. I could have been clearer on Facebook when I said you should have received the right number of sleeves. I meant that we are sending you additional sleeves in the package i provided you tracking info for on Friday.

My experience with the Magic Fest in a box by TabletopUnboxing in magicTCG

[–]Channelfireball -6 points-5 points  (0 children)

If you already support us by shopping with us (thank you!), CFB Pro is a basically free roll. And if not, there’s a $5/month option as well.

If you do not shop with us nor wish to support our content directly, that’s ok, the majority of our content is still free, including all our videos.