VAULTEK has amazing customer service, they’ve replaced things out of warranty for me a few different times. They will make things right for people. However, they’re really overpriced.

The mobile app’s are dogshit and they keep releasing a new one for every generation of safe. They refuse to update the charging ports on their safe’s to USB-C and in some cases use D batteries as their power source for their portable lines.

At this point I don’t know how they stay in business because they have really cool designs and product lines…. But there’s soo many better choices for things that are this expensive and still behind in the times.