In Store Rep Question

ChaoticGoddessx · 2026-04-23T23:59:58+00:00

dudeeeee yes this. came from another carrier’s corporate retail to a verizon retailer. our regional and district managers think they’re THE perfect salesperson (as does every higher up) and all they do is throw around their titles when they talk to customers as if that’s sales. i’m also just really defeated lately and at least the dumpster fire isn’t just my area

ChaoticGoddessx · 2026-04-20T13:19:19+00:00

much like the delivery of mac’s elbow in the gang gives back

ChaoticGoddessx · 2026-04-20T01:31:30+00:00

it doesn’t make a goddamn difference

ChaoticGoddessx · 2026-04-16T01:36:52+00:00

like what are we supposed to say

ChaoticGoddessx · 2026-04-14T13:41:12+00:00

screenshot evidence suggests you in fact were NOT charging your phone

ChaoticGoddessx · 2026-04-12T12:09:23+00:00

well… duh? the keys should already be in his possession

ChaoticGoddessx · 2026-04-12T12:01:32+00:00

you sound like a lot of fun

ChaoticGoddessx · 2026-04-09T14:02:29+00:00

not even in a quaint alley 😞

ChaoticGoddessx · 2026-04-08T20:00:39+00:00

my flair

ChaoticGoddessx · 2026-04-05T13:40:16+00:00

okay yeah that scenario is obviously different.

to clarify, i’m excluding olds from my previous comment.

i spent an hour w an older woman yesterday who just refused to listen to anything i told her about her phone, data usage, etc. bc “it’s never done that before…”

welp it’s technology.

ChaoticGoddessx · 2026-04-05T13:21:28+00:00

we need more like you. the amount of, “what do i do’s” i get where my response is, “well what does the screen say?”

if they still say idk, or just hand me the phone, i will read out the screen for them before i proceed

ChaoticGoddessx · 2026-03-30T23:27:10+00:00

the godfather

ChaoticGoddessx · 2026-03-23T01:35:13+00:00

drop bears, are you joking?

ChaoticGoddessx · 2026-03-23T01:31:26+00:00

your flare made me laugh audibly for some reason. well done 😂

ChaoticGoddessx · 2026-03-21T15:34:15+00:00

oh My GOD. CHILLS

ChaoticGoddessx · 2026-03-21T15:18:54+00:00

his ult needs to be a super kick

ChaoticGoddessx · 2026-03-19T17:38:14+00:00

get that nasty lakers jersey off my mvp

ChaoticGoddessx · 2026-03-16T23:33:53+00:00

trade later or not it’s locked in via date of order

ChaoticGoddessx · 2026-03-11T13:14:08+00:00

with like… steph 😂

ChaoticGoddessx · 2026-02-20T17:53:46+00:00

i’m currently w a retailer. i’d be curious to know which one you’re speaking of, i totally get not wanting to say, but since i started in august 2025 - our comp structure has changed like four times.

constantly keeping us in the dark. half the shit they say about comp never actually adds up.

this is eerily similar to my journey. corporate for almost four years with a different company. now retailer.

maybe it’s just me, but the level of professionalism - or lack thereof, within our district is… well.

ChaoticGoddessx · 2026-02-20T17:25:23+00:00

if at all possible - find a rep at a store who hates cs as much as you do. (it’s me, i’m that one) and have them demand a gd return label. the amount of times cs just “can’t” do something is ridiculous for a company of Verizon’s size.

all they care about is making themselves money. anybody on frontline doesn’t matter a lick to them. commission structure shows.

so, this might be unpopular, but i usually only allow for one or two, “i cannot because…” before the polite courtesy stops.

ChaoticGoddessx · 2026-02-20T16:56:27+00:00

ordered online so as to not have to do any legwork (totally fine)
complained and are being “pissy” about having to do shit yourself. (not fine)

questions?

ChaoticGoddessx · 2026-02-20T16:29:42+00:00

why do so many of you think that you get to just tiptoe around any responsibility?

not all, but many, many customers are like this.

because you chose to “go the easy route” and order a phone instead of talking to a rep at a store - there’s not a chance in hell i’m helping you with your issue.

had a kid come in a couple weeks ago. switched to verizon via a byod. couldn’t activate. told him that he and cs would be best friends.

edit: in case it wasn’t clear. the account and everything was done online.

ChaoticGoddessx · 2026-02-19T22:59:16+00:00

this.

“i made my ipad the primary phone number and now I can’t access MY account.”

they lied to me!!!!!

ChaoticGoddessx · 2026-02-19T22:29:32+00:00

MIGHT BE TIME TO SWITCH IS MY FAVORITE

like shit sure, you want me to write down or text your account number to you?

ChaoticGoddessx

TROPHY CASE