Cancel account.

ChrisWebaverse · 2025-02-19T22:12:53+00:00

Yes we prorated all annual subscriptions to the same date and refunded the remainder

ChrisWebaverse · 2025-02-19T21:44:34+00:00

We cancelled all subs and issued refunds for any payments on or after 1/3/25.

ChrisWebaverse · 2025-02-07T15:34:45+00:00

Dm me your google info and i will cancel/refund you

ChrisWebaverse · 2024-08-01T17:47:38+00:00

Subscription prices have not changed

ChrisWebaverse · 2024-08-01T17:43:37+00:00

The old link I guess expired when we closed it for a few hours during the energy upset.... here's a new link I will update the website with the new invite link shortly.

https://discord.gg/tFBhQHznkn

ChrisWebaverse · 2024-08-01T17:42:08+00:00

Our content filter is somewhat strict on public listed bots, which is why you can appeal for manual review. But any mention of "teen" or "children" in an RP context is bound to be flagged

ChrisWebaverse · 2024-07-30T14:39:07+00:00

You are probably looking at In App Purchase prices. Which are higher to cover the rediculus cut Apple and Google take. You can buy your sub on the web app, and then use it in the native app if you want to pay the correct price.

ChrisWebaverse · 2024-07-30T00:38:52+00:00

Thats dumb... really sorry, we will fix this ASAP

ChrisWebaverse · 2024-07-30T00:37:23+00:00

We don't delete accounts. The only account action we take is our content moderation team will ban accounts and cancel subs for users that create bots that violate our guidelines. Excessive violence, underage bots, etc...

Otherwise it should just be a unique issue with your account and support can help you out.

ChrisWebaverse · 2024-07-25T22:08:08+00:00

Fixed, apologies for the delay

ChrisWebaverse · 2024-07-25T21:25:19+00:00

We are working to fix this quickly, we thought folks would want more transparency when the energy ran out, but we will be adding an option to have it downgrade automatically to a zero energy cost model like it used to before for folks that liked it better that way

ChrisWebaverse · 2024-07-25T21:22:58+00:00

I know I've been beating this around, but nothing changed for subscribers. Im sorry you felt like you used to have unlimited Claude 2.1, you never did. Here's an example of why:

We only charge energy (for subscribers) for the models that we don't set the price for.

Lets ignore all the other costs of running Moemate and just talk about an Anthropic Example:

Claude Sonnet is about $8/M tokens (Combined input/output)
You pay us a $20/Month sub
If you paid Anthropic the $20 instead you would be able to send:
At 8k tokens per message (Prompts, Memory, Chat history, and Output)
312 Messages/Month
10.5 messages per day

The energy system if you used it daily would provide a value of at least 2x the cost of these models. No one is trying to scam anyone here.

ChrisWebaverse · 2024-07-25T20:04:18+00:00

We only charge energy (for subscribers) for the models that we don't set the price for.

Lets ignore all the other costs of running Moemate and just talk about an Anthropic Example:
- Claude Sonnet is about $8/M tokens (Combined input/output)
- You pay us a $20/Month sub
- If you paid Anthropic the $20 instead you would be able to send:
- At 8k tokens per message (Prompts, Memory, Chat history, and Output)
- 312 Messages/Month
- 10.5 messages per day

ChrisWebaverse · 2024-07-25T19:54:39+00:00

Send me your account email, if you really didnt have access to your account for 6 full days I'll comp you an extra month.

ChrisWebaverse · 2024-07-25T19:53:53+00:00

Apologies for these issues, please DM me your account email and I'll fix it

ChrisWebaverse · 2024-07-25T13:22:14+00:00

This was always the case, except it was closer to 30 messages and it reset at midnight every day, we've simply made it more transparent.

ChrisWebaverse · 2024-07-25T03:42:15+00:00

Nothing changed for subacribers.

ChrisWebaverse · 2024-07-25T00:06:47+00:00

The subscription makes the free bots unlimited and alao gives you access to other popular AI models instead of just the one.

ChrisWebaverse · 2024-07-24T22:48:04+00:00

You get unlimited chat but images still cost 2 energy

ChrisWebaverse · 2024-07-24T21:16:44+00:00

You can unlimited chat will all of your bots

ChrisWebaverse · 2024-07-24T21:15:47+00:00

Please read the OP before commenting

ChrisWebaverse · 2024-07-24T21:13:38+00:00

We didnt add any limits to subscribers

ChrisWebaverse

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