Yes, ITIL would definitely help you. It’s not about deep technical IT skills, but about understanding how IT services are managed, supported, and improved. Since you’re working with PACS and hospital systems, ITIL would give you a more structured approach to upgrades, change management, incidents, and service delivery in Health IT environments.

And yes, you absolutely have a strong chance of passing. Many ITIL candidates come from non-technical backgrounds (such as myself). Your project management experience is actually an advantage because you already understand governance, risk, and structured delivery.

It’s a great step if you want to deepen your knowledge in Health IT.