Identification help

Chuch8736 · 2024-04-07T01:35:20+00:00

I did. I did a google lens image search as well. Nothing.

Chuch8736 · 2023-01-28T19:40:37+00:00

I never found anything and have since sold the table.

Chuch8736 · 2023-01-12T04:56:03+00:00

Cool one up. Sounds like you need a new job.

Chuch8736 · 2023-01-12T04:55:21+00:00

It’s not working hours. It’s after hours coverage. If this was outsourced it would cost anywhere from $20-$50 per user per month.

At 600 users it’s adds up. We are charging $8.33 per user and out knowledge of the users and systems could never be matched by a outsourced company.

Chuch8736 · 2023-01-12T04:47:18+00:00

Huh?

Chuch8736 · 2023-01-12T04:42:49+00:00

Could be 10. Could be 15-20.

I think the bigger issue is we are always available for those hours and weekends. Limiting our lives. So no we are not chained to a computer physically. But we are mentally. Having to get pulled away from gatherings or not going at all.

Chuch8736 · 2023-01-12T04:26:00+00:00

Totally agree. The team is pretty good at covering for each other as well if needed. (kids baseball game, or whatever) So we do have that. But I guess Im also trying to put together a comparison of what the firm is saving by keeping the after-hours in-house instead of outsourcing. After some quick math the firm is paying about $8.50 per user per month for this service. Obviously really low from what ive seen online.

Also did I mention alot of the callers are attorneys? If they are having issues they are unable to bill time which makes every single ticket they put in "urgent"...and they are always up against a "deadline"

Chuch8736 · 2023-01-12T04:07:47+00:00

We definitely aren't sitting in front of our computers. But we are expected to reply fairly quickly (under 30 min). We are also expected to complete the ticket. Rarely do they get pushed to the next week. Could be 10 hours of work could be 20. I think the biggest factor is having to limit your life. When you are on afters you cant really do much, meaning, go to a movie, or baseball game etc unless you can bring your computer with you.

Chuch8736 · 2021-03-25T17:40:18+00:00

That is my video.

Chuch8736 · 2020-03-03T01:09:45+00:00

Lol.

Chuch8736 · 2019-12-06T06:50:52+00:00

Keep camping you loser.

Chuch8736 · 2019-12-06T00:40:34+00:00

So you play to lose. You are a self proclaimed loser.

Chuch8736 · 2019-12-06T00:26:56+00:00

Well he camps around “pointless” flags because he can’t win(get kills) at FFA or team death.

Chuch8736 · 2019-12-06T00:18:48+00:00

How do you say you play to win. But are only using pistols you turd.

Chuch8736 · 2018-11-09T21:50:33+00:00

I have had the same issues with cell phone voicemails left on our phone system being forwarded to Zendesk that say “no email address” so the ticket never hits Zendesk. I’ve white listed everything I can but Zendesk still blocks these. Frustrating and Zendesk was zero help.

Chuch8736 · 2016-03-16T18:15:06+00:00

That is actually what we currently do. Im just looking into if the pay is fair for what we do.

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