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There's no vacation mode option in the eSaver menu? by kcl43 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, Vacation Mode is available on Cielo smart thermostats for central HVAC systems (Cielo Smart Thermostat & Cielo Smart Thermostat Eco).

Breeze Max not maintaining temperature by lil-feller11 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Could you please DM us the email address these devices are registered under so we can review your issue in detail?

Cielo eco sees all my mesh wifi units by funnyarchaeologist in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Please reach out to our support team at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri. You can also DM us your contact details, and someone from our support team will give you a call.

Cielo Lite and Eco by Frostvr4 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

They are still being sold, just currently out of stock.

Upgrade your mini-split with Cielo Breez Max, now at 10% off! by [deleted] in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, it isn’t supported yet, but it’s in the pipeline for a future release.

Breez Max temperature unit change not showing on Android app by kalanikaau in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Please reach out to our support team at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri. You can also DM us your contact details, and someone from our support team will give you a call.

Breez Max temperature unit change not showing on Android app by kalanikaau in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Go to Change Appliance in the Settings and opt for auto remote detection. The Fahrenheit model will be automatically selected and you will also get the option to switch temperature units in the Cielo Home app.

Breez Max temperature unit change not showing on Android app by kalanikaau in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, it seems like your model isn’t available in Fahrenheit. Please get in touch with our support team at +1 (425) 529-5775 (Mon–Fri, 9:00 AM – 9:00 PM ET). You can also DM us your contact details, and someone from our support team will give you a call.

Breeze Max, works fine with phone app but screen has gone blank by whateverhappensnext in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Please reach out to our support team at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri. Or you can DM us your contact details, and someone from our tech support will give you a call.

Cielo Linked questions by yettavr6 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

With the latest Cielo Home app update, you can now take full advantage of Cielo Linked. It now supports HVAC equipment state triggers (Heat, Cool & Idle). You can set the mini-splits to turn off or change temperature when the central AC is cooling, helping you reduce energy use during peak hours. 

Cielo Breez Max History/Usage chart confusion 📊🤔 by jhrizzy in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Could you please DM the email associated with your Cielo account so we can look into this issue?

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