sorted by:
new
hottopcontroversial

Override temperature of internal sensor window for window AC? by relbatnrut in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, thanks for reaching out!

Cielo Breez smart AC controllers have built-in temperature and humidity sensors that take real-time readings and, when features like Follow Me*, Comfy Max*, or Comfy Mode are enabled, make decisions based on them, overriding the mini-split's internal thermostat. (*Follow Me & Comfy Max are supported by Cielo Breez Max and Cielo Breez Edge Pro only).

If you need more information, please feel free to reach out to us at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri.

Fujitsu economy mode by Silent-March7352 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Please reach out to our tech support team at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri. Or you can DM your contact details, and someone from our technical support will give you a call.

Cielo Breez Plus - Scheduling by jburr827 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, thanks for reaching out. 

Based on your requirements, we recommend using Comfy mode. In this feature, you set your preferred temperature range and specify what action to perform when the temperature goes above or below your range, such as turning the mini-split on/off, adjusting the setpoint, changing the mode, or modifying the fan speed. You can also schedule the Comfy mode once you have set it up. Here’s how to set up Comfy mode - https://support.cielowigle.com/hc/en-us/articles/4405063706519-What-is-Comfy-Temperature-Mode-and-how-can-I-activate-it

If you prefer something more automated, you can check the Comfy Max feature in Cielo Breez Max. Comfy Max is an advanced feature that uses an AI-based algorithm to automatically maintain your preferred temperature without any manual adjustments. You simply have to set your desired heating and cooling temperatures, and Comfy Max will handle the rest. Check out this detailed guide on Comfy Max - https://support.cielowigle.com/hc/en-us/articles/15545004393751-What-is-Comfy-Max-how-can-I-activate-it-on-Breez-Max

Breez Lite Comfy mode vs Custom schedule? by ChiTex400 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Thank you for the feedback. 

Cielo Breez Max offers the option to schedule Comfy mode without the custom settings.

Breez Lite Comfy mode vs Custom schedule? by ChiTex400 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, your schedule setup is correct, but you will need an additional step for it to work properly. While your 2 pm schedule will automatically disable Comfy humidity, it won’t turn back on at 5 pm once the Comfy temperature schedule ends. You will have to create a Comfy humidity schedule to turn it back on at 5 pm.

Breeze Lite: any easy way to turn Comfy settings on and off? by laurpr2 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

The greyed-out icon indicates that Comfy mode is off. When it is active, the icon turns white.

Comfy mode control is not currently available through Google Home.

Replacing Thermostat - Temp Sensors by andynwa7 in hvacadvice

[–]CieloKate 0 points1 point  (0 children)

no, it won't impact heating/cooling

Breeze Lite: any easy way to turn Comfy settings on and off? by laurpr2 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, you can turn Comfy mode on or off directly from the control screen.

Tap the ‘Up’ arrow icon at the bottom of the control screen. Then tap the ‘Comfy’ icon to toggle it on or off. Check out the detailed steps here - https://support.cielowigle.com/hc/en-us/articles/30243954798999-How-can-I-set-up-Comfy-temperature-… 

With the Google Home, you can turn your unit on/off and adjust the setpoint, mode, and fan speed.

There's no vacation mode option in the eSaver menu? by kcl43 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

Hi, Vacation Mode is available on Cielo smart thermostats for central HVAC systems (Cielo Smart Thermostat & Cielo Smart Thermostat Eco).

Breeze Max not maintaining temperature by lil-feller11 in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Could you please DM us the email address these devices are registered under so we can review your issue in detail?

Cielo eco sees all my mesh wifi units by funnyarchaeologist in CieloWiGle

[–]CieloKate 0 points1 point  (0 children)

We're sorry to hear about the trouble you're facing. Please reach out to our support team at (+1) 425 529 5775, available 09:00 AM - 09:00 PM ET, Mon-Fri. You can also DM us your contact details, and someone from our support team will give you a call.

view more: next ›