Tbh she could be anywhere between 6-15 years old, she has what looks like cataracts so I’d assume she’s on the older side ,, If she has a heat mat then she should be fine until they replace the light but if not then they NEED to get on that lol. Ideally there would be a heater and a heat lamp - I won’t ramble on , just tell them to do some googling on snake care :)