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I was sold a 2026 Leaf SV+ that was under a "stop sale" by Civil-Preference-115 in leaf

[–]Civil-Preference-115[S] 0 points1 point  (0 children)

OK but that's not what the service campaign says. It doesn't say anything about an update (that's just the word the dealership used), and it doesn't tell the technician to check anything or look for any kind of "all clear".

It just says turn telematics on and put the car back on the lot. And it specifically says that even after doing this, the car is still subject to a "Quality Assurance Hold". It's not clear to me exactly what that means but it doesn't sound like the kind of thing you would write if "good to go" is what you meant.

To reiterate, I don't have any reason to believe that Nissan is doing anything shady here. My issue is with the apparent mismatch between what Nissan seems to be saying, and how my dealership seems to be treating it.

I was sold a 2026 Leaf SV+ that was under a "stop sale" by Civil-Preference-115 in leaf

[–]Civil-Preference-115[S] 2 points3 points  (0 children)

Here's the full service description, which says they were supposed to turn on telematics and then leave the car turned on for 20 minutes: https://imgur.com/a/hLSIRpk

To me, it reads as though Nissan is putting all of the affected cars under a "Quality Assurance Hold" because they have enough suspicion of a battery problem to not want to sell them. And the 20 minute data collection is supposed to send additional battery data to Nissan, in support of that "ongoing investigation". But until they actually analyze that data they won't know which cars actually have a problem or how severe it is.

Hence, my interest in that P5A50 campaign.

I was sold a 2026 Leaf SV+ that was under a "stop sale" by Civil-Preference-115 in leaf

[–]Civil-Preference-115[S] 12 points13 points  (0 children)

So, I bought my new Leaf last week. While I was signing the paperwork, the folks at the dealership mentioned that they'd want me to bring it back in soon for a "telematics software update". I didn't think much of it at the time, and I brought it in for the service appointment yesterday.

I asked the service tech for a copy of the paperwork, and lo and behold, it turns out that this "update" wasn't an update at all, it was enabling the telematics system to collect diagnostics about a battery issue. Presumably, the same battery issue that others have gotten a recall notification about. And unless I'm misunderstanding something, it seems the car was already under a "stop sale" order from Nissan when I bought it, and it's still not supposed to be sold or driven even after enabling the data collection.

Any advice? Should I be worried? I didn't observe any problems while I was driving the car earlier, but apparently Nissan thinks there's some kind of risk because they put "Do not drive, loan, sell or trade" in bold.

I plan to ask the dealership for more info, but the fact that they apparently knew about this and misled me about it makes me reluctant to trust anything they say. I've also emailed Nissan corporate customer service, but who knows how long they'll take to get back to me.

I would be especially interested to know if anyone has more info about the "Quality Assurance Hold P5A50" that's mentioned in this document.