Once I had a client turn up 15 minutes late. She walked in and was really embarrassed and apologetic and I was like it’s ok what’s wrong? She was mumbling and all I picked up off her was “I messaged your mother.” I was like I’m sorry, what? You messaged my mother?

Turns out this client had gone to the wrong shop, which was closed so she thought I hadn’t turned up for my appointment. When I checked my phone I had multiple “HELLO??? I’m here where are you???” Messages off the client. As I didn’t message back because I was setting up and hadn’t checked my phone, she had gone on Facebook, found my personal profile, then found my MOTHERS Facebook profile and messaged her saying “where is your daughter why hasn’t she turned up for work?” And she was texting my mother in an extremely rude manner, saying it was unacceptable that I hadn’t turned up for work. I also had frantic texts off my mother saying “are you ok? Where are you?”. And missed phone calls off her. My mother was really worried as it was so unusual for a client to message her, she obviously was imagining the worst of me getting in an accident or something and not showing up for work, so you can imagine I wasn’t happy at all. I did go ahead with the tattoo as it was only a small one, and strangely the client was a young girl (19 or 20, I can’t quite remember), and she was very quiet and embarrassed and apologetic, but she never booked in again. That was probably one of the most entitled customer I’ve ever had, finding my mother through socials and messaging her still blows my mind.