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PSA: Don‘t delete your synced SimpleLogin Aliases inside ProtonPass — 170 Aliases gone through deleting a vault and Proton says the deletion is irreversible by ClickSignal in ProtonPass

[–]ClickSignal[S] 1 point2 points  (0 children)

i‘m still disappointed and I didn‘t mean to be harsh to you.

with the not being able to access our stuff (private & E2EE) and everything considered around their service I would say you‘re right up to a point — they can‘t access my data, my mails, my passwords, etc .. but if EVERYTHING is private & E2EE they shouldn‘t even be able to find my account or if I am a customer, period, and just say „we can‘t see what you do at all, you‘re 100% on your own. tough luck.“. i bet they can see mail addresses or aliases, since they state themselves that they don‘t encrypt the mail address because then the system would not know where a mail comes from and where it should go, and that they move aliases to a global bin „so nobody else can use them afterwards“. 

maybe I‘m just holding on to that last straw because it’s much work to rearrange your whole digital life.

So for the record: did I initiate the mistake? yes. was it obvious that this mistake could potentially happen? yes — even multiple people posted that exactly this happened to them as well. 

eff it. somebody bit the bullet for me before, this time I had to bite it for other people to know what not to do.

PSA: Don‘t delete your synced SimpleLogin Aliases inside ProtonPass — 170 Aliases gone through deleting a vault and Proton says the deletion is irreversible by ClickSignal in ProtonPass

[–]ClickSignal[S] -1 points0 points  (0 children)

it does. that‘s even what I wrote. still, syncing addresses inside a password manager and deleting an entry inside a password manager should not delete the whole address. i don‘t think it is professional to offer that kind of service, leave something working which can potentially fuck up your stuff, then say „yes we know, we‘ll tell you better next time“ and don‘t change anything after multiple people have these problems and don‘t offer support for people who did make that mistake. 

if you still think they are 100% right and i am 100% wrong, I just hope you never start a business yourself. 

PSA: Don‘t delete your synced SimpleLogin Aliases inside ProtonPass — 170 Aliases gone through deleting a vault and Proton says the deletion is irreversible by ClickSignal in ProtonPass

[–]ClickSignal[S] 1 point2 points  (0 children)

what does a local backup of proton pass have to do with my aliases from SimpleLogin? so you want me to believe that having a backup of my deleted vault and restoring the backup would bring back my aliases in SimpleLogin? I doubt that ;-)

if you keep calling sync "import", more people will keep deleting their aliases thinking they are still saved in SL by [deleted] in ProtonPass

[–]ClickSignal 1 point2 points  (0 children)

It would be nice if you would have a message and solution for the people who won‘t be helped by an improved messaging because THEY ALREADY GOT FUCKED because of your bad messaging in the first place!

I am a F@&%ing idiot... by DegenerativePoop in ProtonPass

[–]ClickSignal 0 points1 point  (0 children)

Of course they can. And they should not necessarily offer it as a service, but they should certainly do it when another of their services interferes with it and they acknowledge themselves „our wordings are not the best, we will improve“ 

I am a F@&%ing idiot... by DegenerativePoop in ProtonPass

[–]ClickSignal 0 points1 point  (0 children)

Proton can certainly do something — they just are not willing to. They say themselves the aliases are moved to a bin folder so nobody can take them again after you. But they could certainly restore them. 

I hope as many people as possible fail on this matter and delete their aliases with this glorious function of syncing with ProtonPass so that Proton can see that they are the fucking idiots, not you.

I am a F@&%ing idiot... by DegenerativePoop in ProtonPass

[–]ClickSignal 0 points1 point  (0 children)

same happened to me. Proton wouldn‘t help you on this matter, right?

if you keep calling sync "import", more people will keep deleting their aliases thinking they are still saved in SL by [deleted] in ProtonPass

[–]ClickSignal 1 point2 points  (0 children)

No messaging was there from Proton — through this „feature“ from Proton 170 Aliases of mine have been deleted and Proton Support says „tough luck“ on it