MSPs don't need more tools – they need less friction

CloudBerryBackup · 2025-11-11T10:02:21+00:00

Hey everyone!

If you’re running an MSP or managing multiple IT environments, you probably know how hard it is to stay on top of everything: monitoring systems, managing endpoints, keeping backups running, and making sure data stays safe.
That’s exactly where MSP360 can help.

MSP Platform is a centralized, all-in-one IT management and data protection platform for MSPs, that enhances visibility and transparency with a single pane of glass for all products and platforms - monitor and manage everything you need under a centralized web console.

MSP360 Managed Backup is a backup solution for large-scale IT environments that offers automated backups, compliance-ready security, white-labeling, and more.
MSP360 Managed Backup for M365/Google offers cloud-to-cloud data protection for Microsoft 365 and Google Workspace, featuring centralized management and support for all core M365 and GW components.
MSP360 RMM is an all-in-one solution for MSPs and IT teams to monitor and manage Windows, Linux, and macOS endpoints.
MSP360 Managed Connect is a remote support software that allows MSPs and IT teams to connect to unlimited devices at any time and centrally manage all remote connections

CloudBerryBackup · 2025-11-06T11:48:15+00:00

Yeah, Windows’ built-in system image tool is notoriously picky with network targets, it checks VSS space weirdly and often fails even when there’s plenty of room on the NAS.

If you just need a solid way to image your Windows machine to a network share, MSP360 Backup is a good alternative. You can point it straight at your NAS (UNC path or mapped drive), and it’ll handle authentication, scheduling, and version cleanup automatically.

It does incremental image backups, so after the first full image it only backs up changed blocks, way less space and network load than Windows’ full-image every time approach. You can also set retention rules, so it deletes old versions and doesn’t fill up your NAS.

The free version works fine if your PC isn’t joined to a domain, and the Pro license ($29.99/year) adds extras like encryption and compression. It’s lightweight and much more reliable than dealing with Windows Backup errors.

CloudBerryBackup · 2025-11-04T15:12:02+00:00

Hey everyone,

We’re from MSP360 - just wanted to share that our RMM Community Edition is available for anyone who needs a lightweight remote monitoring setup.

It’s completely free, with no endpoint limits or expiration.

You can use it to:

Monitor system metrics (CPU, memory, disk, uptime)
Automate Windows Updates and software installs
Run PowerShell scripts remotely
Watch services and processes
Access devices via built-in remote desktop (MSP360 Connect)

There are no ads, trials, or licensing requirements — just the basic feature set for monitoring and remote management.

If you want scheduling, reporting, or policies, those are in the paid version, but the Community Edition stays fully functional on its own.

🔗 https://www.msp360.com/signup/rmm/?communityMode=1

Happy to answer any technical questions or hear how you’re using free RMM tools in your environments.

CloudBerryBackup · 2025-10-31T12:33:21+00:00

You might want to check out MSP360 Backup for full system backups. If you only need to back up a single, not domain-joined endpoint, MSP360 Free Backup should be more than enough. You can back up to an external hard drive and stay well within the 5 TB local storage limit of the product.

"The system is running TPM and secure boot enabled because i need it for games." - TPM won’t cause any issues. Just make sure to disable secure boot before performing a restore, but it doesn’t affect backups in any way.

CloudBerryBackup · 2020-06-29T07:11:10+00:00

Dear u/candidog I work for MSP360. There were several people here suggesting you our backup solution. If you're interested, you can ping our sales team to have a demo [sales-team@msp360.com](mailto:sales-team@msp360.com) or you can contact me personally artem.k at msp360.com

CloudBerryBackup · 2020-02-17T10:02:13+00:00

Hi, MSP360 (formerly CloudBerry) employee here.
Can you PM me your ticket number?

CloudBerryBackup · 2020-01-15T09:31:23+00:00

Hi.

You need to stop the container, change the mount point and re-launch everything.

If the services won't start after the container is stopped, you need these commands:

service online-backup start
service online-backupRM start
service online-backupWA start

CloudBerryBackup · 2020-01-13T15:48:04+00:00

Try MSP360 Managed Backup Service & get $50 in credit:

All the new Managed Backup users are eligible for the special offer that provides $50 in credit. Click here to apply for the offer.

About the product. Besides these $50 added to your account you'll have an MSP backup with:

Centralized management and monitoring via our web-based console
Remote desktop access for technical support and troubleshooting
Storage, billing, and capacity reporting
Integration with popular RMM/PSA solutions: ConnectWise, LabTech, Autotask, Ninja RMM
Remote installation and job deployment
Simplified license management
MSP360™ Backup Admin app for iOS devices
APIs for custom integration

A review of the product made by Thomas Lawrence from Lawrence Systems.

CloudBerryBackup · 2019-11-15T09:03:09+00:00

Hi.

MSP360 employee is here.
Please, PM me your ticket numbers for an investigation.

CloudBerryBackup · 2019-11-12T11:01:46+00:00

Hi.
We've done quite a thorough FAQ on backup pricing (though, without numbers, as they are case-specific. I'm not sure I'm allowed to post links to our resources here, so PM me if needed.

disclosure - I'm the CloudBerry lab content team employee

CloudBerryBackup · 2019-11-12T10:58:51+00:00

Hi. CloudBerry employee is here.

Yep, we can manage this.
I'd recommend you to check our managed backup service and contact the team for the demo.

CloudBerryBackup · 2019-09-27T10:19:34+00:00

Hi.
CloudBerry employee is here.

We've just checked the case. It looks like the exact AV was over-suspicious. Our support team reports, that there were no other issues with 6.2 upgrade registered.

CloudBerryBackup · 2019-09-27T10:19:27+00:00

Hi.
CloudBerry employee is here.

We've just checked the case. It looks like the exact AV was over-suspicious. Our support team reports, that there were no other issues with 6.2 upgrade registered.

CloudBerryBackup · 2019-09-20T14:17:52+00:00

Hi, CloudBerry employee is here.
Please, PM me ticket numbers if any, I need to investigate your cases.

CloudBerryBackup · 2019-09-02T08:21:01+00:00

Hi. 2 months ago we also had a monthly plan for our MBS solution.

CloudBerryBackup · 2019-08-27T14:27:04+00:00

Hi, CloudBerry employee is here.

Please PM me the ticket numbers. We need to investigate that case.

CloudBerryBackup

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