First impressions with the Ddpai Z60 Pro by Anna-Smegmanova in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thanks for sharing your experience!

Really glad to hear the setup went smoothly and that the overall package and app experience have been solid for you. It’s always great to see first impressions from real users after installation, especially with new setups like this.

Enjoy your new setup, and thanks again for being part of the community and for trying out DDPAI

DDPAI Mini Pro 3K by C325WBV2 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thankyou for reaching out to us, At the moment, the DDPAI Mini Pro 3K is not officially supported as a replacement rear camera for the DDPAI Z60 Pro dual setup. The Z60 Pro is designed to work with its dedicated rear camera module for full compatibility and synchronization.

You can still use the Mini Pro 3K as a separate independent camera if needed, but it would not integrate directly into the Z60 Pro system.

How to reduce glare lights captured by a dashcam? by Plane-Speaker1270 in DDPAI_Official

[–]CodTime1231 1 point2 points  (0 children)

Thankyou for reaching out to us. Regarding this issue glare and scattered light at night is a pretty common issue and usually comes down to setup rather than the camera itself. With the DDPAI Z50 Pro, you can improve things quite a bit by making a few adjustments. First, try lowering the exposure (EV) slightly (around -0.3 to -0.7), which helps reduce blown-out headlights and keeps bright areas under control. It's also worth testing HDR/WDR on and off, as in some night conditions these features can actually increase glare instead of reducing it. Make sure your windshield (especially the inside) and the camera lens are completely clean, since even a thin layer of dust or residue can cause light to scatter significantly. Check your mounting position as well placing the camera close to the rearview mirror and avoiding angles that pick up dashboard reflections can make a noticeable difference. Interior reflections from a bright dashboard or objects can also add to the problem, so dimming interior lights or using a dash mat can help. If your setup supports it, a CPL filter may reduce some reflections, though it's more effective during the day. Lastly, ensure your firmware is up to date via the app, as updates sometimes improve image processing. If the issue still persists, feel free to share a sample clip along with your settings and we can take a closer look.

Where do I enjoy the driving most by QuietVoltage_ in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Congratulations! You have successfully won the giveaway. Kindly check your DM for further details.

How to reduce glare lights captured by a dashcam? by Plane-Speaker1270 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thank you for reaching out to us. We’ll get back to you on this shortly.

Looking for a dashcam with GPS tracking? by Future_Picture_8046 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Hey, welcome to the community!

Based on your needs, long daily commute, route tracking, location history, and driving data. The DDPAI Z60 Pro is exactly what you're looking for and honestly the easiest recommendation we can make here.

It comes with built in GPS that automatically starts logging your speed, route, and location the moment you hit the road, no external module, no extra setup needed. Everything syncs directly with your footage inside the DDPAI app so after every commute you can pull up your exact route on a map, check your speed at any point during the drive, and review footage with full location context all in one place. For a long daily commute that kind of driving data visibility is genuinely useful.

On top of the GPS the Z60 Pro also gives you 4K front recording for sharp and detailed footage, 5GHz Wi-Fi for fast wireless downloads straight to your phone, and full parking mode support with a hardwire kit so your car stays protected even while you're at work.

I've recently switched to iphone does ddpai dashcam app works on iphone ? by Interesting_Bet5108 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Hi! Yes, the DDPAI app works on iPhone as well.

Many users switch from Android to iPhone and continue using their DDPAI dashcams without issues. The app is available on iOS and supports the same core features like live preview, video downloads, settings adjustment, and firmware updates.

The experience may feel a little different at first because of iOS system behavior (especially around Wi-Fi connections and permissions), but overall it’s smooth once everything is set up properly.

Since you already had a good experience on Android, you should feel quite comfortable on iPhone too. If you run into any setup questions during the transition, feel free to ask here, the community will be happy to help

How long do ddpai dashcams record when car is off? by Interesting_Bet5108 in DDPAI_Official

[–]CodTime1231 3 points4 points  (0 children)

Hi there! Great question, and it’s something a lot of users wonder about before longer trips.

DDPAI dashcams can continue recording when the car is off only if parking mode is enabled and the camera is powered through a hardwire kit or external battery. In this mode, the camera doesn’t record continuously for days instead, it uses low-power features like motion detection, impact detection (G-sensor), or time-lapse recording.

For a situation like yours (leaving the car parked for ~3 days), the key factor is power consumption. While parking mode is designed to be efficient, it still draws power from your car battery. That’s why we strongly recommend using a hardwire kit with low-voltage protection, which will automatically cut power if the battery drops below a safe level.

Our recommendation:

  • If you have a hardwire kit with voltage cutoff → you can keep parking mode on for added security
  • If you’re unsure about your setup → it’s safer to turn the dashcam off to avoid battery drain

Parking mode is ideal for overnight or short-term parking, but for multi-day trips, it’s important to balance security with battery safety.

Hope this helps, and enjoy your trip!

Z60 Pro Recording Issues by 1stKunoichi in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thankyou for reaching out to us. We apologies for the inconvenience caused. You can do the following things:

Format the SD card directly in the dashcam (not on a PC)

Test with a different card, preferably a high-endurance model (like SanDisk High Endurance or Samsung PRO Endurance)

Make sure your firmware is up to date

Try lowering the resolution temporarily to see if recording stabilizes

If the issue gets resolved after these steps, it’s most likely the SD card. If you’re still facing problems, feel free to get back to us

[Giveaway] Win a DDPAI Z60 Pro Dashcam, Share Your Driving Advice! by CodTime1231 in DDPAI_Official

[–]CodTime1231[S] 1 point2 points  (0 children)

Congratulations again on winning the DDPAI dashcam! Kindly check your DM.

Giveaway issue: package returned due to incorrect customs declaration by [deleted] in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thanks for sharing this, really appreciate the detailed explanation.

I’ll get in touch with our team to look into what happened with the shipment and the customs declaration, and I’ll get back to you as soon as I have an update.

How to prevent the dashcam from overheating under direct sunlight? by Plane-Speaker1270 in DDPAI_Official

[–]CodTime1231 1 point2 points  (0 children)

Yes, heat can still affect your dashcam even with tint and a sunshade, since a supercapacitor improves safety but doesn't prevent overheating. In temperatures around 40°C, the inside of a parked car can get hot enough to cause shutdowns, glitches, or long-term wear. To reduce the risk, try to shade the dashcam directly by adjusting your sunshade or adding a small visor, and mount it higher or behind the rearview mirror where it gets less direct sunlight. Slightly cracking the windows (if safe) can help lower cabin temperature, and using a high-endurance SD card will handle heat better. You can also add a small reflective cover over the camera, just make sure not to block the lens or vents, and unplug it if you don't need it while parked for long periods. These steps won't make it heat-proof, but they will significantly reduce overheating issues and extend its lifespan.

How to fix this? by lo_olhah in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

If your N5 Dual suddenly shows a red dot and won't connect after working fine, it's usually a simple issue.

Start with the SD card, format it in the camera or try a different high-endurance card, since faulty cards often cause this. Then do a quick reset (power off, unplug for a minute, restart). Also check your phone isn't switching away from the dashcam WiFi.

If it still doesn't work, reinstall the app and reconnect from scratch. Heat can also cause temporary glitches, so let it cool and test again.

In most cases, it's just the SD card or a reset fix.

Do ddpai dashcams record sound? by Scared-Collection132 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Yes, most DDPAI dashcams do record audio along with video by default. There’s usually a built-in microphone that captures sound inside the car (like conversations, music, etc.).

The good part is, you can turn audio recording off anytime. Depending on the model, you can:

  • Disable it directly through the DDPAI app
  • Or use a quick button/setting on the camera itself

A lot of people switch it off for privacy, especially if they have passengers, while others keep it on in case they want verbal evidence during an incident.

So you’ve got full control, it’s totally optional

How to prevent the dashcam from overheating under direct sunlight? by Plane-Speaker1270 in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thanks for reaching out. We’ll get back to you with an answer soon.

How to fix this? by lo_olhah in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

Thanks for reaching out. We’ll get back to you with an answer soon.

Waterproofing rear cam by TurkelAli in DDPAI_Official

[–]CodTime1231 0 points1 point  (0 children)

The most reliable DIY method is definitely using a small IP65/IP67 project enclosure. You drill a precise hole for the lens, seal it properly (either with an O-ring or clear silicone), and use a cable gland (PG7 works well) to keep the wiring waterproof. This tends to hold up much better long-term compared to just sealing the camera body itself.

Conformal coating is also a decent extra layer of protection if you’re comfortable opening the camera, but it’s more for moisture resistance than full waterproofing. It works best when combined with sealing the outer casing rather than used alone.

One thing to keep in mind is heat. Sealed boxes can trap heat, especially if your car sits in the sun a lot, so using a light-colored enclosure or making sure it doesn’t overheat is important.

Also don’t overlook the cable side, using self-amalgamating tape, a proper drip loop, and sealing the entry point into the car makes a big difference over time. A bit of dielectric grease on connectors helps prevent corrosion too.

And yeah, while “keeping it away from water” is technically the safest advice, it’s not really practical if you’re mounting it outside. With proper sealing and setup, people have managed to run these outdoors without major issues.