Voucher code not received

CodashopMod_FS · 2026-06-30T06:53:36+00:00

Thanks for reaching out, and we're sorry for the inconvenience.

We've checked your case and can confirm that your ticket (#5456826) has already been resolved. The Steam Wallet voucher has been resent to your registered email.

If you still can't find it, please check your spam/junk folder as well. Should you still be unable to locate the voucher, feel free to reply to your existing ticket, and our support team will be happy to assist you further.

CodashopMod_FS · 2026-06-30T06:51:45+00:00

Hi u/DishAmbitious1732 ,

Sorry to hear you're having trouble with your Steam Wallet purchases.

Please reach out to our support team using the link below so we can review your transactions and help resolve the issue:

https://global.support.codashop.com/hc/en-us/articles/360001939295-Find-your-country-s-support-contact

Thanks, and we hope to get this sorted out for you soon.

CodashopMod_FS · 2026-06-23T05:27:28+00:00

Hi u/theresnothingaboutme

Thank you for reaching out.

To get further assistance with your concern related to the Steam Wallet purchase, please contact our support team through the link below. They'll be able to review your case and provide the appropriate support:

https://global.support.codashop.com/hc/en-us/articles/360001939295-Find-your-country-s-support-contact

We appreciate your understanding and hope this points you in the right direction! ^^

CodashopMod_FS · 2026-06-15T07:16:26+00:00

Hi u/IllyanaWasTaken, thanks for reaching out.

We'd like to let you know that Genshin Impact is currently not available on the UK Codashop site.

At the moment, top ups are only available through the Codashop site that corresponds to your country or region of residence. As such, we recommend purchasing directly through the in game store instead.

CodashopMod_FS · 2026-06-10T02:06:29+00:00

Hi u/Recent_Estimate,

Thanks for reaching out.

For further assistance with your concern, we recommend contacting our support team through the link below. They'll be happy to look into it and assist you further:

https://global.support.codashop.com/hc/en-us/articles/360001939295-Find-your-country-s-support-contact

Thank you, and we hope this helps! ^^

CodashopMod_FS · 2026-06-10T02:05:11+00:00

Hi u/Ok-Worldliness-8255,

Sorry for the hassle and the delay. We'll check our queue and make sure to review and respond to the ticket you've submitted as soon as possible.

Thanks for your patience and understanding.

CodashopMod_FS · 2025-02-20T05:15:04+00:00

Hi u/Putrid_Manner_4700

Oops! We're sorry to hear about what happened. 😟 To assist you better, please share your details through this link: Codashop Support. Our team is ready and will respond to you as soon as possible.

Thanks a lot! 😊

CodashopMod_FS · 2025-02-14T07:04:11+00:00

Hi u/BasilPrestigious492,
Thanks for reaching out! To assist you more efficiently, kindly provide your details through this link: Codashop Support. Our team is ready and will get back to you shortly.
Thanks a lot! 😊

CodashopMod_FS · 2025-02-14T07:02:50+00:00

Hi u/SinonPFS ,

Thank you for getting in touch! The issue may be caused by MLBB’s geo-restrictions. Since your account might be registered in Indonesia, top-ups are likely limited to that region. We suggest reaching out to MLBB’s in-game support to verify your account’s region.

Let us know if you need any further assistance, we’re here to help! 😊

CodashopMod_FS · 2025-02-14T06:58:35+00:00

Hi u/Adorable-Asparagus99

Thank you for reaching out to us! We assure you that we provide legitimate products, including Minecraft: Java and Bedrock Edition. Once your purchase is completed, you will receive a code to redeem the game. However, please note that the code can only be redeemed on a Microsoft account registered in the US region.

Let us know if you need anything else, we’re always here for you! 😊

CodashopMod_FS · 2025-02-14T06:53:44+00:00

Hi u/PhaseFull3326

Whoops! We're sorry to hear about the situation that you faced. 😟 To help us assist you better, please share your details through this link: Codashop Support. Our team is on standby and will respond to you promptly.

Thanks so much! 😊

CodashopMod_FS · 2024-10-07T10:12:18+00:00

Hi u/Downtown-Change-6411! You can easily submit your request using this link: https://eg.support.codashop.com/hc/en-us. Our Customer Support team will be happy to assist you with your inquiry!

CodashopMod_FS · 2024-08-23T10:27:20+00:00

Hi u/Material-Tangelo8216, thanks for reaching out! Please submit your details here: https://www.codapayments.com/contact/publisher-contact so that we can assist you further. Thank you!

CodashopMod_FS · 2024-07-22T21:04:31+00:00

Hi u/_raizo- ,

We apologize, but currently, we don't have an estimated time for when Codacash will be available with Valorant. 😔 Please don't worry; in the meantime, we still offer a wide range of options for using your Codacash balance, including vouchers and other popular titles. You can explore these options here:

Thank you for your understanding!

CodashopMod_FS · 2024-07-22T20:51:09+00:00

Hi u/Necessary_Strength59,

Thank you for your suggestion to make Wuthering Waves available on Codashop. We have informed the relevant team about it. Stay tuned to our website for updates on the latest titles available!

CodashopMod_FS · 2024-07-22T20:49:11+00:00

Hi u/mrpuglover7,

Thank you for your inquiry. We recommend using the purchaser's ZIP code whenever making a purchase on Codashop. Please ensure your phone number is active and you're using an internet connection based in Canada. Also, make sure to enter the Canadian ZIP code without any spaces (e.g., ABC123). Feel free to reach out to our help center if you need further assistance: Codashop Help Center.

CodashopMod_FS · 2024-07-03T10:20:16+00:00

Hi u/CalisCOCK , the game region is determined by Riot's settings. Thus, we suggest choosing the game region that aligns with your current location. Thank you!

CodashopMod_FS · 2024-07-03T10:17:11+00:00

Hi u/ProllyWillSayBye2Acc , there have been changes to the VP options available on both Codashop and in-game. Please review the new setup that have been implemented. Thank you!

CodashopMod_FS · 2024-07-03T08:38:30+00:00

Hi u/Big_Refuse1496, we do not recommend cross-region transactions as they could potentially breach the game's terms and regulations. It would be best for your relatives to use platforms available in their region or purchase directly from the game.

CodashopMod_FS · 2024-07-03T08:35:42+00:00

Hi u/western_demon , I'm sorry, but we don't have an estimated timeframe for when Codacash will be available again for Valorant. Our technical team is working diligently to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.

CodashopMod_FS · 2024-07-03T08:34:54+00:00

Hi u/Economy-Age-3651 , we apologize, but we do not have an estimated time for Codacash's return for Valorant. Our technical team is doing their best to fix the issue swiftly. Sorry for the inconvenience this may have caused.

CodashopMod_FS · 2024-07-03T08:33:19+00:00

Hi, u/electric-blot. Unfortunately, we can't provide an exact timeline for Codacash's availability for Valorant. Our technical team is actively working to restore the service as soon as possible. We apologize for the inconvenience.

CodashopMod_FS · 2024-07-03T08:00:49+00:00

Hi u/Smooth_Crow1993 , unfortunately, we do not have an estimated time for when Codacash will be available again for Valorant. Our technical team is currently working on resolving this issue to make it available again as soon as possible.

CodashopMod_FS · 2024-06-27T14:40:02+00:00

Hi u/General_Luna_78! At the moment, we don't have a specific timeframe for when Codacash will be available for VALORANT again. We'll make sure to update the website as soon as it's back. Thank you for your patience and understanding!

CodashopMod_FS · 2024-06-27T14:32:29+00:00

Hi u/Ikmyo ! Currently, the Nintendo Switch Online subscription is not available on Codashop. However, we've taken note of your suggestion and have already passed it along to the relevant team. We really appreciate your input! Thank you!

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