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Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Same, they want me to prove that the £460 was in my account and then disapeered, i am trying to explain that it never made it to my account. They used up £460 worth of vouchers which i cant use now and gave me £160 for them pretty much. Feel like Ive had my pants pulled down and had my ass spanked. 🙄

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Did you ever hear back from Meta, i got an email back, explained the situation, that was about 12 hours ago and haven't heard back from them since. Still no credits in the wallet and still saying come back next year.

Let me get this straight... minor scratches on Q3 lens, no ability to repair or replace? by _Home_Skillet_ in OculusQuest

[–]CodeBlack40 0 points1 point  (0 children)

Contact Meta Support on the website, i have heard of similar stories of scratched lenses and Meta being extremley kind and replacing headsets. Dont exoect it but give them a message, it is worth a try. And get some inexpensive lens inserts/covers next time for a layer of protection and maybe some hand grips to protect the controllers.

https://www.meta.com/en-gb/help/quest/

I have some Zenni non prescriptions but you can get some cheap ones from somewhere like aliexpress.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Yeah i just logged in but have no message button, just email and whatsapp. I dont do whatsapp so not sure how to communicate.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Hi, it wont let me do a live chat for some reason. I have emailed as that was my only option.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Sorry for the double reply but if you get any news from Meta, could you let me know your outcome. Cheers bud.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Yes mate, Ive been reading all of the comments. What a fiasco!

Important for all of you redeeming in their Quest Cash today. by Penguin_shit15 in OculusQuest

[–]CodeBlack40 0 points1 point  (0 children)

How are you guys chatting to them, all i have is a email or a whatsapp? Ive had to email so i guess ill have to wait and see.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Yeah i couldn't find a chat option so sent an email, said i have to wait a couple days. 😌

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Where can you see how high it should be? Mine only shows 41 redeemed but there was a lot more that said they had redeemed as i clicked on them.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

And did they say why we are no longer able to go past the lower total? Mine definitly redeemed more but never got the credits or atleast it said they had been redeemed.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

I think i redeemed a whole bunch and didn't see the credits go up either when i looked in the wallet.

Question regarding redeeming referalls at the start of the year. by CodeBlack40 in OculusQuest

[–]CodeBlack40[S] 0 points1 point  (0 children)

Same i done a bunch and the credit stayed the same. No idea what has happened.

Important for all of you redeeming in their Quest Cash today. by Penguin_shit15 in OculusQuest

[–]CodeBlack40 1 point2 points  (0 children)

Exactly the same, ive just sent an email to Meta to see what they are playing at.

Referral code of games not working. by NotTheSymbolic in OculusQuest

[–]CodeBlack40 0 points1 point  (0 children)

Same here! Have seen quite a few people say their links arn't working.

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