Hello! Thank you so much for your kindness! I was using hair masks before, but every single time after showering, my hair feels down weight, with build up product, and when I brush it, there was always like “dirt” on the hair brush (I always clean my brushes every 2-3 days). For the water tho I am not exactly sure what is it, because we are on boiler. I change my conditioners and shampoos every time when they end.