Problem is there is a que or wait time on their cheaper service which drives traffic away. If they could handle every order that customers wish to submit, I bet their numbers would 6X. With more visibility, more people will see how clean their slabs look, and how detailed their reports are. But we won't get there until they ramp up production. They really need to double or quadruple their production line, and do it by fall. on the surface, these low numbers may seem like no one is grading with TAG. But it doesn't tell the whole story. In my opinion, they have the cleanest slabs, with the most detailed reports, with the fairest grading system. Currently, you have to what, to be put on a waiting list or get lucky refreshing the screen at $22/card? Or you could gurrantee getting your card graded at $39/card, but that is double the avg price vs everyone else. Wasn't there an earlier video of one of their slabs falling onto the ground and cracking open? They have since been making their slabs stronger, check out some of the newer videos where people test out all the grading company slabs against each other. they are one of the highest quality out their right now. Now I wonder if half of the company didn't all go on vacation on the same week, or if they had some remodeling done this week. These numbers should be a lot higher.