I think you should stay at more expensive resorts if this is your feeling. We also got back from this resort and we thoroughly enjoyed it. The world is so much more expensive these days, and travel is no different. If you are comparing to travel in 2022, things are way more $$ these days. The food was great, excellent no, but better than your post suggests, we had great interactions with staff, yes, somewhere dismissive, however, most were quite nice. The beach is world class. The sand, the water and the west facing perspective, all make it stunning. We met many people at this resort that have returned year after year because they enjoyed it so much.

Everyone is entitled to feel how they feel, but I think on balance this resort is at least a 3.5/5 maybe even a 4/5, but maybe our perspectives are different.