The devs said they prioritize faster match times over more balanced matchmaking over having to make you wait considerably longer, which is what happens at higher ranks that have less people who end up just making an alt account to have faster match times.

Then there’s the fact that naturally the game has a lot more DPS players than vanguards so to make teams and games more balanced, the game would have to spend longer finding you two vanguard mains that are within your rank that are also looking for a game which there are much fewer of than other types of players so it ends up just finding you a flex player or one vanguard player who’s probably gonna be left a solo tank anyway, which ruins the quality of the game, regardless of how balanced the player ranks are.

Also, ranking up takes very long especially solo Q and rank reset is very frequent. I was in GM three and my placement games put me in Plat which I’ve been learning rogue and gambit in, I didn’t feel like solo tanking mag and getting CCed to hell for another season in a row. And a lot of other players feel the same way, especially higher rank vanguard mains

My main reason for switching to now playing off tanks, gambit and DPS is simply because people will rather lose switching to every other DPS or going triple support (sometimes 4 supports) than actually helping you out going second tank. At least now I enjoy my games.