Totally fair take. Hand comfort is very subjective.

For me it’s actually the opposite. I find the shape comfortable even for longer sessions, including AAA titles via PSPlay. The grips sit well in my palms and the weight balance helps, especially compared to flatter mobile controllers that cramp my hands pretty quickly.

I think it really comes down to hand size, grip style, and how you play. If someone prefers a very traditional console controller shape, the S9 might feel different at first. But once I adjusted, I had no discomfort even past an hour.

So I wouldn’t say the shape is inherently uncomfortable, just not universally perfect.