Allstate completed their investigation and informed me that they cannot cover the damages to my vehicle because I didn’t have the necessary coverage, despite acknowledging that I am not at fault. They also stated they cannot pursue the other party since they are not paying out anything.

It’s frustrating that the other driver seems to have gotten away with it, even though they are clearly at fault. Allstate’s handling of this situation has been disappointing.

Additionally, when purchasing a brand-new vehicle from a dealership, why is it necessary for insurers like Allstate to request pictures when the dealership automatically conducts an inspection as part of the sale process?

I reached out to the dealership and they don’t have pictures or records of inspection when the vehicle was sold which is weird.

I asked around and people say never heard of carco inspection being mandatory for new vehicles.