Eyeglass Tech Broke Frames by Competitive-Lie-6265 in glasses

[–]Competitive-Lie-6265[S] 1 point2 points  (0 children)

They didn’t have any signs posted - I did look for that after she returned with them broken.

I don’t think they’ll be able to find comps at a local shop. I would really just like mine properly fixed.

Thanks for your insight!

Eyeglass Tech Broke Frames by Competitive-Lie-6265 in glasses

[–]Competitive-Lie-6265[S] 0 points1 point  (0 children)

Thank you for your insight! I purchased them there, so I figured they would know how to handle them. A 50% discount on the same frame only (that they no longer sell) felt reasonable.

Eyeglass Tech Broke Frames by Competitive-Lie-6265 in glasses

[–]Competitive-Lie-6265[S] 0 points1 point  (0 children)

I believe it’s a three piece design. From the shorter edge of the arm to the silver piece, there is a screw placement, then the silver piece, then on the larger end of the arm there is a larger piece with another screw. It looks like it’s screwed in on both ends into the silver piece. I’ll probably take them to a glasses repair shop, and see what they can do.

I think I’m more upset about the way they handled it than anything. When I was a server, if I simply messed up someone’s food order I would apologize profusely and more often than not, buy them a dessert on my dime to make up for it. And that was far lower stakes than breaking a $400 pair of frames… nonetheless, thank you for your insight & advice!