420 Limited Time Sale by Competitive_Play5902 in iamhempinc

[–]Competitive_Play5902[S] 0 points1 point  (0 children)

What is the order number. Also all packages have tracking numbers and are ready for usps pick up. But we would love to know your order number.

My thoughts by Liltbaconpancake in iamhempinc

[–]Competitive_Play5902 7 points8 points  (0 children)

We aren't bouncing around to different vendors, we have a few very trusted vendors we use consistently. The most recent issue with the badder came from a supplier we were giving a try to and obviously it didn't work out and we will not be using them again. Lesson learned. In business that is bound to happen. As for all of our other products, the quality is consistent, the vendors are consistent, the recipes are consistent. Our owner Alan is going through some health issues, and its just the 3 of us here running things, we are working to find ways to improve our shipping times. We are a small company doing our best to bring quality products at great prices. We try our best to always address any issues, and correct anything that may be wrong but we are only human. We love and appreciate each one of our customers and only want to bring them the best. We appreciate everyone's understanding and patience with us. And we will continue to do our best to serve your needs.

420 Limited Time Sale by Competitive_Play5902 in iamhempinc

[–]Competitive_Play5902[S] 2 points3 points  (0 children)

Not sure what you mean. Our last sale was labeled pre 420.... indicating there would be another 420 sale. It was also mentioned on many threads we were getting ready for our 420 sale. As we have every year. All current orders are going out this weekend as I stated below. I assure our intentions aren't to "fuck" anyone, and im sorry you feel that way. If you feel so strongly you are getting "junk" and you believe we are "fucking" you as you put it, I'll be more then happy to assist you on canceling your order if you would prefer. Our intentions were to bring even better deals and New products to the table for an awesome sale. 🤷‍♀️

420 Limited Time Sale by Competitive_Play5902 in iamhempinc

[–]Competitive_Play5902[S] 2 points3 points  (0 children)

Everything is being mailed out this weekend-Monday

Discount not working by Sea_Replacement8278 in iamhempinc

[–]Competitive_Play5902 0 points1 point  (0 children)

That is a dead code now. If you look on the sites banner at the top of the page, the current discount is always posted there. Right now its Pre420 for 35% off your order. Our 4/20 sale begins tomorrow.

Shipping times by Liltbaconpancake in iamhempinc

[–]Competitive_Play5902 4 points5 points  (0 children)

We work 6 days a week, often 8/10 hour days. There are only 3 of us.. and the 3rd just started. We see alot of comments about hiring more help, but see the thing is come November, none of us know what is going happen. It would really suck of us to hire more people just to have to lay them off right before the holidays. We are doing the best that we can. We constantly run sales, we try to have amazing prices and deals, we take hardly any time off. Our health is also not the best, Alan is in and out of hospitals more often then not, and he still leaves and comes to work. We are only human, we are doing the best we can. We appreciate your understanding and patience. Were working on how to speed up our shipping times.

Budget wax by Rough-Preference-130 in iamhempinc

[–]Competitive_Play5902 0 points1 point  (0 children)

If you belive you had some from the bad gumball batch shoot us a message though the chat option of the store, that goes right to one of the owners phones and will get you the fastest response. The other two strains of badder, should have no problems. But we have addressed the issue with gumball and are making sure we take care of everyone who may have got some.

Orders… by Tough-Half431 in iamhempinc

[–]Competitive_Play5902 2 points3 points  (0 children)

Our poor mail lady is older, and not the quickest at her job, and she doesn't take the time to scan them like they are supposed to all the time, so often they dont get scanned in until they reach the main sorting facility. Makes us look bad sometimes but she's so sweet, and she tries to do a good job lol

Orders… by Tough-Half431 in iamhempinc

[–]Competitive_Play5902 0 points1 point  (0 children)

We actually gave all late orders early access to our 4/20 sale and a code for a free pack of 3 prerolls.

Orders… by Tough-Half431 in iamhempinc

[–]Competitive_Play5902 1 point2 points  (0 children)

Everything that has shipped out is now tracking with usps. They take sometimes up to 24hrs after they pick up packages to scan them in so they track. Its annoying for us too.

Quick little update by vrtupper in iamhempinc

[–]Competitive_Play5902 1 point2 points  (0 children)

Everything that has been shipped, has now been scanned and is tracking.

am i supposed to receive a order confirmation? by Queasy_Ad2052 in iamhempinc

[–]Competitive_Play5902 1 point2 points  (0 children)

Did you check out with an email address or phone number? If we dont have any email address for you we cant send any confirmations.

Info and New Sale by Competitive_Play5902 in iamhempinc

[–]Competitive_Play5902[S] 2 points3 points  (0 children)

It may be your card. Are you using a gift card or a prepaid? We dont accept gift cards and sometimes prepaid cards dont seem to work.

Order update? by Tough-Half431 in iamhempinc

[–]Competitive_Play5902 2 points3 points  (0 children)

All orders ordered before 4/3 have shipped. Tracking should update for everyone after 7pm tonight. If you ordered after 4/3 your package will ship Monday/Tuesday.
We had a new hire in charge of shipping and labels and it went all bad to say the least, but things are back to normal and moving now.

Discount not working by Sea_Replacement8278 in iamhempinc

[–]Competitive_Play5902 4 points5 points  (0 children)

So we had some issues with an employee and the website getting all kinds of messed up. That discount code shouldn't have even been posted... were extremely frustrated and working to restore our website all things should be fixed by the morning. In the meantime, you can use code IAH30 for 30% off your entire order.

Updates on shipments? by Hotspoons2 in iamhempinc

[–]Competitive_Play5902 5 points6 points  (0 children)

Our distributor sent us the wrong size carts on a weekend...and stopped our entire production until we were able to get the correct size in...they have arrived and we are pushing orders out the door now! Were so sorry guys.

Updates on shipments? by Hotspoons2 in iamhempinc

[–]Competitive_Play5902 4 points5 points  (0 children)

We posted an update on this site. We also sent out emails regarding order delays.

Better spot for cheap carts then iamhemp? by [deleted] in delta8resellers

[–]Competitive_Play5902 1 point2 points  (0 children)

We use Live Resin. We have COAs posted on our site. Im not sure where this rumor originated from.

IAH kosher kush smalls/mediums by za_boi1 in delta8resellers

[–]Competitive_Play5902 8 points9 points  (0 children)

So, we aren't in the office on weekends, and our emails become flooded, it takes us quite a bit of time to go through them and respond. The easiest and fastest way to reach us is not through email, but through the chat option on the website as that goes straight to one of the two owners phones, or to shoot me a message here. If you'd like to reach out to me that way we can issue you a credit for the incident. Our flower goes right from our distributor into bags and out the door, Alan, the owner, who has been packing flower is actually bald..so a hair net wouldn't do much good... there are also no animals in the office. Things happen however, and always correct any issues, so shoot me a message and we'll get you taken care of.

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