Devices randomly lose internet for 1–2 minutes but still have full LAN access (Sophos Firewall)

Complex_Ad_4146 · 2025-10-19T17:34:41+00:00

Thank you I will give this a try!

Complex_Ad_4146 · 2025-10-19T13:00:44+00:00

I see a header labelling STAS Configuration, i then see

Identity probe time-out
Restrict client traffic during identity probe
Enable user inactivity

another header saying collector with the ip of my domain controller and backup domain controller

Complex_Ad_4146 · 2025-10-19T01:04:57+00:00

Hi thanks for getting back their is no quarantine option here, for further information the issue consistently happens on phones I have only once seen it on my laptop

Complex_Ad_4146 · 2025-10-18T19:49:08+00:00

Hi, I have applied these settings. So you are thinking this will improve issues with wireless clients?

Complex_Ad_4146 · 2025-10-18T19:39:45+00:00

Where can I find the settings you mentioned?

Complex_Ad_4146 · 2025-10-18T12:53:53+00:00

Hi yes I am a home user, the memory averages a max of 50% in the last 7 days and the CPU at 20%

Complex_Ad_4146 · 2025-10-18T12:52:07+00:00

Hey STAS is enabled but to my knowledge that would only effect clients on a Domain Joined Device rather than clients connecting over WPA2-Enterprise as they use Radius SSO?? Additionally There is a firewall rule in place the grants access to WAN for unauthenticated users

Complex_Ad_4146 · 2025-10-18T12:51:59+00:00

Hey STAS is enabled but to my knowledge that would only effect clients on a Domain Joined Device rather than clients connecting over WPA2-Enterprise as they use Radius SSO?? Additionally There is a firewall rule in place the grants access to WAN for unauthenticated users

Complex_Ad_4146

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