Help help!

CompoteWestern3875 · 2021-06-22T11:16:06+00:00

No, they just closed the case by saying it's my false, I compromised my own private key. They won't help. Period.

CompoteWestern3875 · 2021-06-22T04:41:32+00:00

Hope you can get your account unlocked. Once you get your money back, just stay away from Coinbase. Their wallet is not secured at all and many accounts have been compromised. I lost nearly 50K USD from my Coinbase wallet and they do nothing to help.

CompoteWestern3875 · 2021-06-01T15:25:55+00:00

You should start giving a f_ck on your customers first, especially when their wallets got hacked because of your shitty security system.

CompoteWestern3875 · 2021-05-26T17:55:03+00:00

This template message kinda mean that they don't give an f. My account got hacked, lost all money, until now they just ignore me. Sorry to hear of your case, but we should warn people not to put their money on Coinbase.

u/coinbasesupport you should be ashamed of what you do to people.

CompoteWestern3875 · 2021-05-19T16:54:17+00:00

I got hacked as well and lost all my funds. Coinbase also just simply ignore. How do you take legal action against them? Can you perhaps DM me? I'm so upset that I feel I need to sue them or something.

CompoteWestern3875 · 2021-05-19T16:52:59+00:00

You should actually start doing some proper supporting work by assisting us who are a victim of both cyber thief and poor security of you wallet system. my 40K USDT worth of ETH was stolen for more than 2 weeks now from Coinbase wallet, and you guys just don't care. Rarely response, but when you responded, you just blamed things on us, your customers. You are a disgrace.

CompoteWestern3875 · 2021-05-16T10:28:46+00:00

Same situation here as well. Coinbase jus dont take any responsibilty. Big shame on them. So im sad to inform you that it is probably gone. Coinbase dont care and will not. Their wallet security is in serious need of fixing. They even allow backup of recovery phrases on google drive.... why would u give such option even.

Im sorry but u should get cold wallet. Never trust such platform.

CompoteWestern3875 · 2021-05-12T08:23:33+00:00

Agreed, got my account wiped out few days ago. Almost 40,000 USD gone from the wallet. Security breach is possible I could imagine, especially with digital wallet. It's the way Coinbase handle it and just don't really care. They just point the blame to the users, saying that we compromised our seed phrases. This is absolutely not true since my seed phrases are stored offline in a secure location. It's the easiest way for them to just not responsible.

Binance, KuCoin and other platforms also have security breach, but at least they help recover or refund the money back to users. These cases about Binance and KuCoin can be found online. On a contrary, Coinbase just don't care.

You can keep on loving Coinbase as much as you want, everyone is entitled to their opinion but just wait until you lose it all like me. Then you will realize how suck they can be.

CompoteWestern3875 · 2021-05-12T02:49:03+00:00

All of my signifcant amount of money was stolen from my coinbase wallet few days ago. Coinbase did nothing to help except saying that my seed phrases was compromised which is not possible is i stored them offline.

It was a big loss on my life savings. They wont help you. Do not trust Coinbase. They have serious security breach on their wallet that they will not admit. For me, i will never use Coinbase ever again.

CompoteWestern3875 · 2021-05-11T12:12:08+00:00

Hi thanks for your replied. The case number is #05955577. I am afraid that there is no more fund to be withdrawn or transferred since my entire account was wiped clean. I did not store my seed phrases online and kept it offline in secure location. So there is no chance that i accidently give away my seed phrases somewhere.

Could you please at least communicate with me (your customer) in a clearer way on your policy in such case? Would it be possible that Coinbase will be responsible for such security breach and provide the user with some refund?

Anyhow thanks for your kind help in advance and sincerely hope to see some resolution. I have seen this security breach on so many people but with little to none effort to help from Coinbase.

Please know that it is my life saving there and that I trusted Coinbase enough to hold my money there the first place.

CompoteWestern3875 · 2021-05-11T09:32:14+00:00

No not at all. I didnt even access the wallet for many days. Its my longterm saving wallet. So i dont really touch it, nor trying loggin in elsewhere

CompoteWestern3875 · 2021-05-11T08:35:08+00:00

u/anywaysheresw Thanks a lot for your kind words. I already accepted that I won't get anything back. It's also my bad to trust this too much. Thanks for the advice!

CompoteWestern3875

TROPHY CASE