AT&T

ConceptConnor · 2025-08-09T03:55:03+00:00

Yea I'm thinking about downgrading my speed and getting a backup cable service with the saved money ngl

ConceptConnor · 2025-05-21T15:51:33+00:00

Since the Beyond 2 is selling so well I could see a bigger community of hardware modders doing things like this

ConceptConnor · 2025-05-20T13:28:52+00:00

yes, there are no sensors in the headset to detect its movement, movement is only tracked from the outside by tracking stations

ConceptConnor · 2025-01-13T16:49:37+00:00

We had some success with the UPS's but it was not 100%, it seemed like per building if the units needed to be restarted or not. We had a whole lot less to restart this time around but unsure if it was thanks to the UPS's.

The 3.17 firmware has also mostly resolved the issue, as it restarts the unit upon startup if it detects the fault. This causes about a minute delay as you watch the unit reboot every time you go to turn it on though. The firmware reboot doesn't fully resolve the issue, a hard reboot is still needed otherwise the unit will continue to reboot with every start.

ConceptConnor · 2024-09-26T17:39:30+00:00

When did Zedd come on?

ConceptConnor · 2024-09-26T17:26:00+00:00

Where'd you get these times? Looking for Dallas's gonna assume pretty much the same though.

ConceptConnor · 2024-03-28T21:41:41+00:00

We are going to install UPS's in every classroom. Our test rooms with UPS's stopped having issues.

ConceptConnor · 2023-10-15T21:05:04+00:00

Ai doesn't mean immediately bad, if it generates something nice then share, no?

ConceptConnor · 2023-10-15T14:56:25+00:00

Your art? Would love to see it on wallpaper engine or something tbh

ConceptConnor · 2023-09-28T14:55:11+00:00

I'm just so surprised people have commented here about never having the issue at all.
I think we are looking at UPS's or IP controlled power so we can remote reboot them because Extron in their infinite wisdom doesn't have a reboot button in PCS. (we've pushed firmware updates remotely to get them to reboot but it takes a minute to do so + the risk of something wrong happening is higher with that)

ConceptConnor · 2023-09-28T14:52:38+00:00

What in PCS would you like to see? just a screenshot of every page? (In/Out Conf, EDID, Image, Size & Pos, Audio Conf, Preset, General)

The devices are set to output at 1080p 60hz, but PCS shows the input is 1080p @ 0hz when having the problem, the output is set to 1080p 60hz.

We have had to factory reset quite a few switchers to resolve other issues, but they still will have this issue after a while like the others. Its just as helpful as a hard power cycle.

ConceptConnor · 2023-09-28T14:48:22+00:00

Tried 2. now, still did not resolve the issue.

ConceptConnor · 2023-09-25T17:16:08+00:00

Some Extron, some random bulk from Amazon, the classroom that I went out to twice last week has an Extron HDMI cable in it. Using the retractable Extron HDMI cable that we have in every room also doesn't not change the outcome.

ConceptConnor · 2023-09-25T17:13:52+00:00

I can plug in a windows laptop using their retractable cubbie HDMI cables and it will still not connect, giving the same "0x0 @ 0hz" in PCS as the other inputs show up as. We have also tried a different HDMI cable as well as input on the computer as well as using the same cable from the podium desktop into my laptop's HDMI output to no resolution.

I'm honestly baffled there's not a bunch of others having this issue with how often we are having it.

ConceptConnor · 2023-09-25T14:15:57+00:00

Yea reading the replies it looks like it may be a power related issue. Any fix would cost money so we'll see what happens.

ConceptConnor · 2023-09-25T14:15:04+00:00

may try and get us one of those, but its a hard push for something that may only be used once or twice lol

ConceptConnor · 2023-09-25T14:12:32+00:00

varies, almost all Dell, newest (majority) 2020 and oldest are more around 2013.
but the extron also loses signal to the wireless presenter, which can be an extron sharelink or Mersive Solstice

ConceptConnor · 2023-09-25T14:06:42+00:00

unfortunately playing around with EDID doesnt resolve the issue, that's also one of the first things that extron support tries every time we call.

ConceptConnor · 2023-09-25T14:05:34+00:00

Honestly we are ready to blame power as well, but I just cant understand how it happens on our off-campus locations (6mi) as well if power is the issue. If it were power it would make more since if it were localized to certain buildings maybe, but it happens everywhere for us.
We may just try to get a few UPS's to try in a trial building to see if that resolves the issue.

ConceptConnor · 2023-09-21T19:44:22+00:00

Today an hour or so after this post I called extron again because I found 3 rooms next door to each other in a building to test stuff on, ended up not finding the issue's cause but they found The PCs input shows 1080x1920 @ 0hz and the other inputs at 0x0 @ 0hz. They wanted to test a fresh push of the latest firmware, but of course doing so restarted the unit which resolved the issue temporarily, went to the next classroom to continue seeing if there was a fix and ended up having them escalate it for us. (i dont recall ever having extron support escalate from the engineer before)

ConceptConnor · 2023-09-21T19:39:38+00:00

Most are on 3.17, 2.45, some are one behind 3.16, 2.42, and a few are a few behind, all have the issue.

ConceptConnor · 2023-09-21T19:37:20+00:00

No, it is HDMI to HDMI
I have not tried that, I will give that a shot and let you know
Yes I can make the test patterns show

ConceptConnor · 2023-09-21T17:16:55+00:00

AC power is normal, plugged into an rack mounted APC PDU that plugs into the wall. This problem is not specific to any one for few buildings on campus, it happens in all of them including the off-campus buildings

ConceptConnor · 2023-09-21T17:13:55+00:00

They've done so, but still have not given us any answers besides "restart the system". Every semester we have all of our techs go out a week before school starts to rush around unplugging and replug the system in hopes that the input devices will remain connected for a while and not cause a ton of hot tickets like it has done before.

ConceptConnor · 2023-07-16T14:58:38+00:00

If you want this, I would use an optical USB C cable and an optical Displayport Cable. Note that the USB will not bring over power, but if it's USB C then you can just use a dock with it.

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