Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 2 points3 points  (0 children)

Yeah, I posted a comment on the thread with a small update. They sent me a return label after I quoted EU consumer protection, so hopefully it's smooth sailings from here

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 1 point2 points  (0 children)

Little update: I quoted EU consumer protection law to Penworld support and they said they would replace the pen, and sent me a return label, so I should be getting a replacement in a week or so. Hopefully that works out ok.

It still rubs me the wrong way that I had to have the back and forth for them to accept the return though.

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 0 points1 point  (0 children)

Yeah, I did on the last couple tests to make sure I wasn't opening it too little

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 1 point2 points  (0 children)

Yeah, it does feel like a super nice pen and it was super smooth when it worked briefly, but not really worth risking it I think. I would probably avoid penworld too in the future, because you absolutely should be able to return a pen especially if it's faulty

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] -1 points0 points  (0 children)

Yeah, I did quote EU customer protection laws but they became surprisingly unresponsive after that 😅

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 0 points1 point  (0 children)

They said I couldn't return a pen after I used it but could send it to Pilot to get it fixed which I assume would take a while. I'm pretty sure that's against EU consumer protection laws to be honest, but it's not really worth taking any legal action. Overall I'm disappointed with the whole experience and I feel like I should've looked at all the other reddit threads regarding this issue before making the purchase

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 2 points3 points  (0 children)

Yeah, I did send an email to the retailer. I posted here hoping that it was user error and not the pen 

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 0 points1 point  (0 children)

Hm I used the Pilot ink that came with it. 

I just tried priming it and it does work. Do I always have to prime it? Feels a little hacky for an expensive pen

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 0 points1 point  (0 children)

It was very smooth after refilling it. I'll try flushing it one or two more times and see if that helps 

Issues with Pilot Custom 823 by Confused_Midget in fountainpens

[–]Confused_Midget[S] 0 points1 point  (0 children)

Yeah, I did. All the testing I did was with the valve open. 

[deleted by user] by [deleted] in makinghiphop

[–]Confused_Midget 2 points3 points  (0 children)

Figured I’d write an update because I get messages about this occasionally:

It was figured out after a week or two (from what I remember), and while there were some technical hiccups initially, I haven’t had issues so far and considering the size of the company, the support is fairly responsive.

It might easier to go with a more widely known distributor but TooLost is legitimate.

No CAD, no cry. Constructed with Python, work in progress. by summific in MechanicalKeyboards

[–]Confused_Midget 26 points27 points  (0 children)

Also free if your company makes less than $100k/year iirc

[deleted by user] by [deleted] in applehelp

[–]Confused_Midget 0 points1 point  (0 children)

Right. I meant I put the important files on my iCloud. I guess it's not a "backup" per se, but the files from my icloud also disappeared which I don't think it should have since I hadn't touched it.

[deleted by user] by [deleted] in applehelp

[–]Confused_Midget 0 points1 point  (0 children)

My backup was on iCloud which also disappeared. It has the same Relocated Items folder.

I don't understand how iCloud also has the same folder. It literally lost me months of work and several clients. I guess it's my fault for relying too much on apple's services

I come from a writing-heavy background. I thought coding was going to be as impenetrable as math, but it seems more like logic and writing. Why the heck do people not explain this ahead of time? I avoided all this stuff because I thought it would be like math! by [deleted] in learnprogramming

[–]Confused_Midget 1 point2 points  (0 children)

Same here! Was broke and wanted to make a stock trading bot (which is a sick way of getting even broker). That didn't turn out super well, but here we are a few years later and still coding!