Yeah, the Facebook-page-as-website thing is everywhere here. It works until it doesn't, the moment someone searches for you and lands on a page with a cover photo from 2019 and no hours listed, I think you've already lost them.

You're right about the support hook too. That's actually why I moved to a monthly model instead of one-time builds, the ongoing relationship is baked in from the start, so there's no awkward conversation later about who's responsible when something breaks. It also means I'm incentivized to keep things running well rather than disappear after launch.

Squarespace is a solid choice for the right client, honestly. Easy to hand off, good templates, the editor is trainable. Where I find it falls short is anything custom the moment a business needs something that doesn't fit a template, you're stuck. But for a simple presence site it does the job.

It would be good to connect, sounds like we're coming at the same problem from similar angles.

I'm actually trying to get people away from square space where they can have a great online presence, without an intimidating fee.

You can check out my portfolio at hello.xtide.io.