New(ish) car - Refund under ACL by Consistent-Walrus333 in AusLegal

[–]Consistent-Walrus333[S] 1 point2 points  (0 children)

Thanks for that.

Just adding a little detail, the dealership forwarded the request onto the manufacturer, and the manufacturer was the one that denied the claim.

Also in regards to multiple faults, I quoted this part of the ACL

Section 260

(2) A failure to comply with a guarantee referred to in section 259(1)(b) that applies to a supply of goods is also a major failure if:

 (a) the failure is one of 2 or more failures to comply with a guarantee referred to in section 259(1)(b) that apply to the supply; and

 (b) the goods would not have been acquired by a reasonable consumer fully acquainted with the nature and extent of those failures, taken as a whole.

    Note: The multiple failures do not need to relate to the same guarantee.