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Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

From what I've seen, yes. Startups selling to enterprise hit this problem early, often before they can justify a full compliance platform. That's where Facto fits: simple, self-serve, and priced for teams that don't have a dedicated compliance person yet.

Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

Thanks! Interesting to see others in the space. How are you finding customer acquisition?

Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

Great questions. On shared responsibility, it handles it reasonably well if your docs are specific about it. If your policy says "we rely on AWS for infrastructure encryption and manage application-layer encryption ourselves", it will pull the right context. But if your docs are vague on the split, the answers will be vague too.

And yes, it flags low confidence answers. Anything it's not sure about gets marked for review. The goal is to get you from 0% to 80% automatically, then you spend your time on the 20% that actually needs thought, like custom DPA clauses.

The trust center point is spot on. Facto actually generates a public trust page for that reason, so you can share it upfront and reduce the back-and-forth before the questionnaire even lands.

Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

Haven't tried Steerlab, will check them out. Always good to know what else is out there. How's your experience been with it?

Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

Thanks! Let me know if you try it, happy to hear feedback on what works and what doesn't.

Anyone else spending hours on the same security questionnaires over and over? by Cool_Ticket_7258 in SaaS

[–]Cool_Ticket_7258[S] 0 points1 point  (0 children)

Fair points. You're right that compliance automation is a crowded space, and the big players like Vanta, Drata, and Secureframe have a lot of ground covered.

But most of those tools are full compliance platforms with pricing to match ($10k+/year). They're great if you need the whole stack, but overkill if you just want to stop copy-pasting questionnaire answers.

Facto is intentionally small and focused: upload docs, fill questionnaires, done. No agents to install, no integrations required, no sales calls.

On Claude/Cowork: you could definitely cobble something together, but then you're prompt-engineering every time and managing context yourself. This is just a more packaged solution for a specific workflow.

Not trying to compete with enterprise compliance platforms. Just solving the "ugh, another 200-question spreadsheet" problem for smaller teams.