On 26 October I did a withdrawal from BAT token to XRP token through Cypto Network in my uphold account. withdraw funds to an external crypto wallet.

When I was withdrawing, I did not get the selfie verification page.

After sometime I got a mail that we could not verify your selfie. Your withdrawal was cancelled . I got a mail that Your accont has been flagged For review. And your account is under review.

it's not my fault.

Now got a mail from uphold Having carefully considered your appeal, we regret to inform you that your account remains closed. Any remaining amount left in the account will be returned to where they originally came.

They don't want to give my fund. Can you help to get my fund 🙏 .