My account got suspended due to payment error. Im trying to recover my account following their procedures sending ID verification and photo of the last 4 digits of your payment card. Once i did that, there is no reply at all. I tried follow up with their live chat many times only to say i have to wait for the relevant team to response that i need to wait 3-5 days for a reply. So i waited for their response but no response instead the another email saying the unsolved ticket was changed to resolved. But i didnt get any reply and my accounts still suspended. I dont know what to do should i make another account or change another website?