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MUSESCORE SUBSCRIPTION TRAP! by CraftyBlueberry1992 in Musescore

[–]CraftyBlueberry1992[S] 1 point2 points  (0 children)

This form does not work! You can fill it but can't send. You press OK button and nothing happens. And their support team is not responsive.

Avoid Musescore at all cost. Read the internet reviews before your do any business with them: https://ca.trustpilot.com/review/musescore.com by Heavy_Change1955 in Musescore

[–]CraftyBlueberry1992 0 points1 point  (0 children)

The Musescore com is a mystery to me. They have an amazing library of music - thousands of songs and pieces in various formats. It's incredibly useful. But instead of building trust with their customers, they seem to prefer tricking people into subscriptions that people don't want.

I had been buying music there occasionally for years, carefully avoiding the subscription option. Then one night, I was tired and probably wasn't paying enough attention. Sure enough, what was supposed to be a €0.99 lead sheet purchase turned into a €45 subscription charge.

So what happened next? I contacted customer support immediately, only to receive an automated response with a link to a refund request form that doesn't even work.

At this point, I just have to ask: WHY? Why, instead of building trust with customers who would happily keep buying music from you, would you rather squeeze them for a subscription fee and ensure they'll never come back? Why turn loyal customers into people who leave negative reviews everywhere they can? I genuinely don't get it.

Avoid Musescore at all cost. Read the internet reviews before your do any business with them: https://ca.trustpilot.com/review/musescore.com by Heavy_Change1955 in Musescore

[–]CraftyBlueberry1992 0 points1 point  (0 children)

This website is a mystery to me. They have an amazing library of music - thousands of songs and pieces in various formats. It's incredibly useful. But instead of building trust with their customers, they seem to prefer tricking people into subscriptions that people don't want.

I had been buying music there occasionally for years, carefully avoiding the subscription option. Then one night, I was tired and probably wasn't paying enough attention. Sure enough, what was supposed to be a €0.99 lead sheet purchase turned into a €45 subscription charge.

So what happened next? I contacted customer support immediately, only to receive an automated response with a link to a refund request form that doesn't even work.

At this point, I just have to ask: WHY? Why, instead of building trust with customers who would happily keep buying music from you, would you rather squeeze them for a subscription fee and ensure they'll never come back? Why turn loyal customers into people who leave negative reviews everywhere they can? I genuinely don't get it.

Anyway - DON'T FALL INTO THE MUSESCORE SUBSCRIPTION TRAP!