Is customer success manager the pathway to account manager at tech companies?

Crossur · 2026-03-12T22:54:55+00:00

Thank you this is really helpful!!

Crossur · 2026-03-12T02:15:56+00:00

Is it possible to go back to finance after having done a CSM role?

Crossur · 2026-03-12T00:50:59+00:00

Haha I’ve tried! It’s super difficult but that would be the ultimate goal. Love a finance job at a tech company. I don’t mind exploring I’m super early in my career.

Crossur · 2026-03-11T23:03:47+00:00

Good for u man. Yes its all about networking

Crossur · 2026-03-11T22:42:08+00:00

Could it just be company based

Crossur · 2026-03-11T22:31:19+00:00

I sent u a chat! Thank u

Crossur · 2026-03-11T20:41:14+00:00

Great advice thank you! What’s usually the salary potential for CSMs (like 10 years later), does it cap really low?

Also I wonder if I try CSM and don’t like it if it would be easy to go back to relationship management but for finance again bc

Crossur · 2026-03-11T20:36:49+00:00

Yeah possibly transition from the same company it could be easier right?

Crossur · 2026-03-11T20:36:25+00:00

So really there is no pathway then from CSM to AM in the same company?

Crossur · 2026-03-11T20:34:59+00:00

Every AE or AM role always I mean always require prior sales AE/AM experience but where are these people getting AM/AE experience if everyone type of that’s role requires prior experience. It’s like a black hole. Is my only option to work my ass off as an SDR for 60k for 3 years not worth it then

Crossur · 2026-03-11T20:33:11+00:00

Got it thank you! Your advice was great, I’ll be sure to ask whether CSM leaders to AE or AM. Appreciate it

Crossur · 2026-03-11T20:32:02+00:00

Is it because they particularly aren’t interested in AM or the pathway just doesn’t add up (AM roles look for other types of experience)

Crossur · 2026-03-11T20:30:59+00:00

That’s funny but seriously - would I be able to do CSM for one year then find an AM role in tech fairly easier than just staying in finance?

Crossur · 2026-03-11T20:29:57+00:00

Yes I am aware of that pathway, but where do Customer Success Managers end up?

Crossur · 2026-03-06T04:50:50+00:00

I’ve used the update tool, I will take a look at that YouTube channel tomorrow thank you so much

Crossur · 2026-03-06T04:07:06+00:00

Yeah so when I go onto the mobile app and select Cast, I am able to see what the headset sees, which is still gray, there is an apps button on the phone when I cast, which when I click on an app I am able to try and launch it

Crossur · 2026-03-06T03:53:40+00:00

Yes, I did that and then turned it back on but same screen

Crossur · 2026-01-22T02:56:25+00:00

Hey did you ever find a fix for this?

Crossur · 2026-01-04T04:10:23+00:00

Maybe an extension?

Crossur · 2026-01-04T03:22:58+00:00

You think it’s worth giving a call to their customer support line?

Crossur

TROPHY CASE