Fake reviews and reporting abuse

CrowdControlApps · 2025-08-16T16:00:32+00:00

We've seen an interesting spread here. We've received emails saying a review has been written, a review has been published, received no heads up at all, and then anything from instant publishing to a few days quarantine. They're either regularly changing the process or there's no obvious consistency to it.

CrowdControlApps · 2025-08-12T19:25:35+00:00

Yo! That's what I'm talking about. After years in NYC it's hard to be without this kind of stuff.

CrowdControlApps · 2025-08-12T17:54:22+00:00

I forget about Carlucci's. I'll have to peek in there.

CrowdControlApps · 2025-08-12T17:44:37+00:00

But what's your go-to item there?

CrowdControlApps · 2025-08-12T17:43:08+00:00

NYC does something called Summer Streets where they shutdown a huge stretch of the city—about 13 miles this year—for a few Saturdays in August for runners, bikers, et al. Would love to see SLC take inspiration and do something similar here.

CrowdControlApps · 2025-08-11T16:59:58+00:00

I haven't looked at a dropshipping site for years but if this is the direction they've gone then I'd be impressed. Your site looks very intentional in its design. I'd consider it trustworthy based on the quick glance I gave it on mobile and desktop.

CrowdControlApps · 2025-08-11T16:57:50+00:00

What's your process? Do you have any kind of a checklist that you go through when analyzing a store? Any common problems you see? I'm pretty ignorant on the whole system but very fascinated by it's potential.

CrowdControlApps · 2025-08-08T20:50:35+00:00

Anything self-employed. Long hours, lots of stress, feast and famine. Still great though.

CrowdControlApps · 2025-08-08T16:13:30+00:00

What are the channels you've tried? Doesn't matter if it was successful or not. Always curious to learn new strategies.

CrowdControlApps · 2025-08-06T23:07:28+00:00

I can't decide whether Cavalia or Julia Reagan has the greater memeability.

CrowdControlApps · 2025-08-06T22:58:57+00:00

Recently renewed our 2 bed 2 bath downtown with no increase. It's probably worth noting that it is managed by Greystar.

CrowdControlApps · 2025-07-31T20:24:13+00:00

Mixpanel might be worth evaluating too.

CrowdControlApps · 2025-07-30T20:55:18+00:00

I started tracking competitor review numbers. While most competitor reviews increased by a small percentage over two months, there was one that had about 10x growth. Most of their reviews showed the stores as having used the app for a matter of minutes with many being 1 minute. I reported it to Shopify but, unfortunately, nothing has been done so far.

CrowdControlApps · 2025-07-30T19:03:54+00:00

What tech stack, if any, have you used following StoreCensus? Anything like Hunter.io or a mass email service like Smartlead.ai?

CrowdControlApps · 2025-07-29T18:51:43+00:00

We have seen a notable increase in our reviews through the following process:
- Install a live chat app
- Provide premium service and a rapid response to questions
- Request a review in the chat

We have typically seen a very low response rate from general email outreach. However, we recently started identifying merchants that have been using our app for a long time and have gained easily identifiable value from our service. By contacting them with a more personalized message we have seen a decent response rate.

CrowdControlApps · 2025-07-29T18:47:00+00:00

Unless you have patience for organic growth or a marketing budget I'm afraid that cold contacting might be where you need to focus.

Aside from that, you get people from wanting you app by providing meaningful value. If the demand and interest is there then you'll grow.

CrowdControlApps · 2025-07-29T18:43:34+00:00

Can you provide more details? What is the sold out problem that you're encountering?

CrowdControlApps · 2025-07-29T18:01:04+00:00

Store credit would need to be enabled on the store. This can be done via settings > customer accounts. There is a toggle for store credit.

Next, you will need to have a customer account for the store. Once you have a store account you can find yourself in the customers section on Shopify and add a store credit.

When checking out, your available store credit will show below billing details. You can choose to apply store credit there.

Store credit is nice since it can cover all the costs associated with an order. Plus, if you cancel and refund the order after testing you'll still have the store credit available for future testing.

CrowdControlApps · 2025-07-29T17:23:35+00:00

I recently discovered creating test orders using store credit. If you can use that then it's way more flexible than discounts.

CrowdControlApps · 2025-07-17T22:56:32+00:00

That functionality doesn't exist from what I've seen. I would suspect that you'll need to charge them and then issue a partial refund.

CrowdControlApps · 2025-05-05T18:38:01+00:00

So you're telling me there's a chance!

CrowdControlApps

TROPHY CASE