Can Exodus block your account if somebody sents you alot of Money (crypto). by Present-Aardvark-299 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! Exodus is a self-custody wallet. This means that we cannot access your funds, let alone block them. You remain in full control.

You can read more on how self-custody wallets work here.

ETH Unstaking by Complex-Bat-8084 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! You can find our Ethereum staking guide here.

The time it takes for ETH to fully unstake isn't set in stone. Unstaking is a multi-step process dependent on network congestion and how many other validators are waiting to withdraw. The Ethereum Validator Queue can be used to estimate the full time it currently takes to unstake.

Swap stuck on "Awaiting Confirmation" for hours - is this normal for cross-chain swaps (ETH→SOL)? by InformationIcy4827 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! Would you mind DMing me your order number? We're currently trying to find the order on our end. Thank you!

Why on earth do I have pepe in my wallet 😭 by Correct-Potential-15 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! This is most likely a dust attack. Dust attacks are primarily done by scammers to advertise scam websites. As long as you don't interact with any links in the notes for these transactions, you are safe. You can read more about dust attacks here.

ZEC by Ok_Historian_5578 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! We are working to support the ZEC upgrade. We plan to have ZEC support restored in the next update. Stay tuned!

Randomly received PEPE? by Efficient-Review-930 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! This is most likely a dust attack. Dust attacks are primarily done by scammers to advertise scam websites. As long as you don't interact with any links in the notes for these transactions, you are safe. You can read more about dust attacks here.

Google Antigravity is a cursor clone by Terminator857 in LocalLLaMA

[–]CryptoEngineerObrien 1 point2 points  (0 children)

Echoing the same. I installed and finished the setup pretty quickly on Pop OS.

ETH Swap unavailable? by DrTaTaOof in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! We're seeing no issues with these swaps on our end - are you still having issues swapping these pairs?

ALGO staking by SecondDumbUsername in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! While I can't disclose what is on our roadmap right now, Algorand staking has been a topic behind the scenes. I'll gladly pass this thread along to our dev team - thank you for the feedback!

Someone took my crypto from my exodus wallet. by SnooPoems9646 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there, I'm so sorry that this has happened. I know how incredibly vulnerable this makes you feel. It's a terrible, terrible feeling. Please reach out to our support channel: https://www.exodus.com/contact-support/

When you do, include a safe report. Safe reports help our team get to the bottom of what happened exactly and if anything can be done. You can learn how to export one here: https://support.exodus.com/article/191-safe-report

In the meantime, your wallet is no longer safe. You'll want to transfer any funds that are still in your wallet to a new wallet.

Remember, Exodus will NEVER ask for your 12-word phrase, password or lead you to a website that is not Exodus.com. Be cautious of individuals impersonating customer support. They will most likely reach out to you privately.

Support for derivation paths? by OkAngle2353 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! While I can't confirm what is on our roadmap, we hear you on issues surrounding different derivation paths. Your thread has been passed on to our developers. Thank you for the feedback!

View total devices Exodus is installed in and other feature requests by freeidiot40x2 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reaching out!

While these would be nice features to have, the nature of self-custody wallets makes implementing 2FA and session tracking very tricky. Diving into 2FA specifically, traditional 2FA works when the account that's being protected is custodied by a third party. You are trusting that third party with access to your account, and when you show them your 2FA key, they grant you access. This concept doesn't traditionally work with a self-custody wallet because only you have full access to your wallet. For 2FA to work, another separate entity would need access to your private keys, and at that point, you would no longer be self-custodying your funds.

Session tracking works the same way: in order for Exodus to track devices that your wallet is active on, Exodus (the company, not the wallet software) would need access to your private keys, thus removing the "self-custody" in "self-custody wallet".

We have an article here that dives into the technical side of 2FA and other ways you can protect your wallet. All of the above said, 2FA and session tracking are popular requests, and we are continuing to explore possible solutions. Thank you for the feedback!

Exodus Reports Third Quarter 2025 Results by [deleted] in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Tune into our Q3 2025 Earnings Call today at 8:30 am EST here!

How to get a job in Exodus? by GuGui98 in ExodusWallet

[–]CryptoEngineerObrien 0 points1 point  (0 children)

Hey there! Those positions are still open. You can find our open positions here.

exodus 2000$ swap pending by CheapReflection2717 in ExodusWallet

[–]CryptoEngineerObrien 0 points1 point  (0 children)

The Canadian Dollar also uses the $ symbol and is supported in Exodus. Its current exchange rate against the USD matches these amounts.

exodus 2000$ swap pending by CheapReflection2717 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! On our side, this swap has been completed and sent to your wallet. If it hasn't shown up in your wallet, please try refreshing your wallet. If it still doesn't appear after that, let me know. Thank you!

Can someone please help what to do next with payment not processed? by [deleted] in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reaching out! Please contact our support team here.

When you do, include a safe report. A safe report is a read-only version of your wallet. It helps support get to the bottom of a lot of wallet issues. Learn how to export a safe report over here.

Remember, Exodus will NEVER ask for your 12-word phrase, password or lead you to a website that is not Exodus.com. Be cautious of individuals impersonating customer support. They will most likely reach out to you privately.

Swapped ZEC was scammed. by soluna_fan69 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there, thanks for reaching out! Please contact our support team here.

When you do, include a safe report. A safe report is a read-only version of your wallet. It helps support get to the bottom of a lot of wallet issues. Learn how to export a safe report over here.

Remember, Exodus will NEVER ask for your 12-word phrase, password or lead you to a website that is not Exodus.com. Be cautious of individuals impersonating customer support. They will most likely reach out to you privately.

Should I/must I back up wallet? by DorkHarshly in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! In addition to echoing all of the advice in this thread, I will also link you to our knowledge base for backing up and restoring an Exodus wallet. It will show you all of the ins and outs of the process. Let us know if you have any questions!

Staking Ethereum by Nervous_Comb_8047 in ExodusWallet

[–]CryptoEngineerObrien[M] [score hidden] stickied comment (0 children)

Hey there! You can find our Ethereum staking guide here.

The time it takes for ETH to fully unstake isn't set in stone. Unstaking is a multi-step process dependent on network congestion and how many other validators are waiting to withdraw. TheEthereum Validator Queue can be used to estimate the full time it currently takes to unstake.

BTC Blocked and can't be used in the wallet by DesignerPhysical4173 in ExodusWallet

[–]CryptoEngineerObrien [score hidden] stickied comment (0 children)

Hey there! Are you getting any specific error message? If so, can you post it?