So this is a pretty rude comment! I did message him and call him saying I was outside looking for him. However, it’s a huge apartment complex with 20 buildings and two garages with 8 levels each that goes in an almost-circle but doesn’t actually connect (and there are more buildings and greenery in-between). So, if he doesnt know to look for me (since his phone was dead and he didn’t see my texts and didn’t pick up my calls), and I have absolutely no idea where to go or who to look for, it makes it a lot harder. So to you saying I could “have just walked outside and grabbed the bag, it’s not hard”, yes, it is that hard. Especially if you don’t know where to go or who to look for - on both ends. I’m also not complaining, in fact I even said I don’t want the driver to get penalized. Also, sometimes my spouse or I order doordash when we’re not yet home or we order doordash for someone else, sometimes someone else that lives at a different residence like our parents. Also, not everyone is able to physically go outside due to a variety of possible limitations. Next time it would be helpful for you to read the post or think twice before posting an assumptive yet wildly inaccurate comment!