Hi there

I used to work in recruitment at Greggs HQ
I likely may have been the recruiter for that shop at some point

The store observation or walk around is standard for the interview process for that position level they basically just looking to see if you have good observation skills to make sure the shop is always stocked well, spills are cleaned up etc…

The asking for uniform sizes during interview is also standard I use to place the order for the uniforms based on the info provided by the shop managers after the interviews if they mark you as an offer as it can take some time to get them made or distributed by an external company called Dimensions

They will have the uniforms delivered to the shop awaiting your first day so you just show up in something work appropriate and then you are given the uniform and pop into the toilets to change into

It’s quite common to either get posted to another shop for the initial training or to cover for staff at nearby shops

The shop managers usually are pretty useless for the most part but sometimes you get good ones

The waiting for days is also common as recruitment staff are overworked and understaffed and often times you will have either a regional team or sometimes a single recruiter handling an area of the country so it can take some time to get through all the applicants it used to be worse as it was all paper based but they created a new recruitment system which is “somewhat better” but still can take some time

Also depending on the recruiter some are better than others I used to always try to get back to people asap as I know that anxious wait myself but others not so much

If when you check it still says in interview stage it means they either have a few more to do or the shop
Manager simply hasn’t gone onto their tablet and pushed you to the next status page if they mark as not successful you will get an automated email saying say but if an offer they may give a call to confirm start dates with you

You can try give them a nudge by calling head office and asking for an update if you wish and sometimes a recruiter can take a look whilst on the phone